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The NMS Blog provides information for better operations, benefits of good business process outsourcing practices, updated news and trends. Read through various discussions for web design, customer support, communications, content moderation and other global outsourcing topics.

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4 Ways to Deliver Omni-channel Customer Support Effectively

Incorporating omni-channel customer support services is the key to deliver consistent and honest experience with your brand users. […]

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Moderation on Image-Based Content: Friend or Foe?

A study has found out that information that includes an image can be remembered 65% better than information that does not have an accompanying image. […]

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Language Translation Service: The Definitive Guide (2019)

Language translation services effectively help represent different brands globally and expand customer acquisition across different demographics. […]

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5 Proven Mistakes to Avoid in Running a Live Chat Service

With live chat service, it is essential to know the list of mistakes to avoid to ensure efficient business process. […]

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Why Content Writers are a Business’ Best Friend

Without excellent and dependable content writers good branding isn’t possible. It’s significantly difficult to promote a business’ without written content. […]

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How Flexibility is an Important Factor in Outsourcing Services

Discover how scalability and flexibility contributes as an important factor in your business outsourcing services. […]

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LOOP: An Efficient Messaging System For Better Communication

New Media Service’s Live Operator Online Platforms (LOOP) for chat enables seamless, efficient, and messaging between business owners and their customers. […]

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Man using a megaphone instead of social media to connect with his client/customer in front of his store.

Re-engaging Your Audience through Social Media after the Holidays

It’s important to check back on customers and engage potential clients after holidays. Ensuring things are back on track and the business starts strong. […]

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How to Protect Your Business During the Holidays with Content Moderation

Through content moderation you can create a user-friendly environment for customers and site visitors free of dividing, polarizing and unwanted content. […]

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Live Chat Services: Preparing for the Holidays

In Live Chat Services, which currently takes 73% of customer satisfaction results, an uptick of interactions is expected for this coming holiday season. […]

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What is the Difference Between Customer Acquisition & Customer Retention

The fact remains that businesses need customers regardless of whether they are one-time customers, occasional patrons or loyal clients. […]

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NMS And The Affiliate World – Asia Conference

Affiliate World Asia is proud to host 2,800 attendees, 151 exhibitors and 45 speakers from more than 80 countries around the world. […]

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