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Ways to Protect Your Brand Reputation on Social Media | New Media Services

So you’ve decided to establish an online presence by creating a business page on social media. After much deliberation on which platforms to use ...

How to Build Your Business Brand Online: The 2021 Guide Edition

With the digital generation progressively pushing forward, consumers became more meticulous with the brands they support. Today, most consumers opt to buy products from brands they are familiar with ...

How to Create Your Brand on Social Media from Scratch

Are you constantly boggled by how you can successfully brand yourself on social media?Establishing a small business from the bottom is a hard feat to do, especially if you don’t know where to start or worse, how to start. Around 91% of businesses located in the United States ...

6 Crucial Customer Service Skills for Live Chat Agents

Having live chat software on websites can seem like an easy feat. All you have to do is install and go. However, the underlying work involved in ensuring the successful operation of live chat software is not as easy as it seems. The people behind this automated work is a ...
Image moderator working on his laptop

What is Image Moderation: A Winning Tool for Brands

Image moderation is a useful and effective process that drives brand and end-user protection, enhancement of audience engagement and higher website traffic. ...
Chat and Instant messaging icon on phones

Difference Between Instant Messaging and Chat

Know the difference between chat and instant messaging and have a better understanding of their chat messaging functions. ...
Different social media platform logos

Social Media Moderation Guidelines

Learn how social media moderation can help you protect your business brand from harmful, inappropriate, and unwanted contents posted online. ...
IT Support Services business process

9 Benefits of Outsourcing IT Support Services for Businesses

Explore the importance of IT support services and systems in the business sector with this list of 9 practical uses of information technology. ...
live chat and different industry icons

5 Major Industries That Can Benefit From Live Chat Services

Live chat has been a helpful customer service channel to businesses across different industries, here's how they benefit from this adaptable service tool. ...
customer support services agent dissatisfied clients

5 Major Customer Service Mistakes that Drives Customer Away

Your customer service serves as the face of your business. Avoid these 5 major customer support services mistakes to keep your customers happy. ...