CONTACT US
Our Services

Multilingual Customer
Support Services

Centralize your user assistance with our multilingual customer support outsourcing services. Our expert agents and contact center services help deliver quick and high-quality assistance.

Book a Meeting

Explore Our Multilingual Customer
Support Services

We are adept in outsourced customer support services. Our services cover the following:

Voice Support

Our voice support services specialize in 24/7 multilingual refund management.

Explore our service

Email Support

An email support service that can handle, engage and support multiple end-users in multiple languages.

Explore our service

Live Chat Support

A website integrated 24/7 live chat solution for handling incoming customer inquiries in real-time.

Explore our service

BIlling Customer Support

A billing customer support specializing in general inquiries, cancellations, and refund management services.

Explore our service

Payment Processing Solutions

Our Multilingual Customer Support solution’s core expertise lies in billing and refund management services for online payment
processing services, designed to equip businesses with a comprehensive omnichannel capability.

Features & Coverage

Multilingual Customer Support Services Features & Coverage

We are adept in outsourced customer support services. Our services cover the following:

Book a Meeting

Latest Insights

Customer Support Outsourcing
The Importance of Customer Support Outsourcing for Business Growth
By New Media Services • November 7, 2025
Meeting customer expectations is a constant challenge for businesses, regardless of size and industry. Whenever issues arise, they expect your...
Choosing the Right BPO Provider for Your Company
Top Tips for Choosing the Right BPO Provider for Your Company
By New Media Services • October 31, 2025
Business process outsourcing (BPO) is a strategy embraced by many companies, no matter the size. A good partnership with a...
Email Support Outsourcing
How Businesses Benefit from Professional Email Support Outsourcing
By New Media Services • October 24, 2025
Today, customer support can be done through various channels, including phone, email, or live chat. However, some concerns are better...
Read More Blogs
Solution for Business Needs

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

Main Office

2 Queens Avenue, Oakleigh, Victoria, 3166

Other Offices

Melbourne

Texas

Manila

Zurich

Amsterdam

Dnipro

Follow Us:

Get Started

How can we help:

I would like to inquire about career opportunities


    A good company is comprised of good employees. NMS-AU encourages our workforce regardless of rank or tenure to give constructive ideas for operations improvement, workplace morale and business development.

    © 2024 New Media Services | All Rights Reserved
    crosschevron-downarrow-right