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The NMS Blog provides information for better operations, benefits of good business process outsourcing practices, updated news and trends. Read through various discussions for web design, customer support, communications, content moderation and other global outsourcing topics.

Top 5 Reasons to Attend the MWC Barcelona 2020

The mobile industry is abuzz as it preps for the upcoming GSMA MWC at the Fira Gran Via in Barcelona. Set to take place on February 24, 2020, the world-renowned exhibition is a three-day event filled with enriching seminars from notable leaders and professionals of the global tech industry. It is also a perfect networking […]

The european Summit 2020 banner


The European Summit Affiliate Conferences brings together professionals from the online entertainment industry, e-commerce, dating, forex, health, nutraceuticals and many others for an intensive 3-day networking event.

business social media on holidays

5 Ways Social Media Can Help Businesses Survive The Holidays

In the current generation where social media has drastically changed the very nature of how businesses are being run, marketers plan their campaigns to attract their target audience. By incorporating a few tricks and tweaks into the business’ PR plans, this will boost their business sales even during the most hectic holiday season.

Different social media platform logos

Social Media Moderation Guide: The Importance of Moderating Contents on Social Media

Learn how social media moderation can help you protect your business brand from harmful, inappropriate, and unwanted contents posted online.

BPO text in 3D design

BPO: Understanding The Essential Factors of Business Process Outsourcing

Discover how Business Process Outsourcing enables your company to reduce the amount of time and maximize manpower needed for the success of your business.

Instant messaging as a flying paper plane

Instant Messaging: The Reason Why “IM” is The Top Communication Tool for Business

Instant messaging offers a wide range of advantages for all types of businesses, making it a multi-faceted & formidable tool for branding and communication.

Chat and Instant messaging icon on phones

Instant Messaging Vs Chat: The Secret to Choosing the Right Platform for Business Sectors

Know the difference between chat and instant messaging and have a better understanding of their chat messaging functions.

social media moderation and monitoring process

The Difference Between Social Media Monitoring And Social Media Moderation

Social media monitoring and social media moderation are interlinked processes vital for online branding and managing a business’ online community.

text moderations process on a monitor

Text Moderation: The Definitive Guide (And Why It Matters)

Running an interactive online community for your brand can be risky but incorporating text moderation services may keep your brand reputation protected.

Escalation Management officer doing meditation

A Simple Guide to Customer Escalation Management

Find out why Escalation Management plays a vital role in improving your customer engagement and helps in maintaining customer loyalty.

IT Support Services business process

9 Major Importance of IT Support Services for Businesses and How to Execute Them

Explore the importance of IT support services and systems in the business sector with this list of 9 practical uses of information technology.

Website content creation process

The Perfect Form: 7 Tips for Creating Outstanding Business Website Content That Convert

Cleverly combining responsive design with updated, concise and informative website content leads to enhancing brand impact and retaining customer interest.

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