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Customer-Centric Culture for an Outstanding Customer Service for Business
Creating a Customer-Centric Culture for Outstanding Customer Service for Business

Whether physical or online shops, customers play a vital role in keeping any business alive. If anything, they are the sole reason why businesses exist. Thus, it is essential to hold them in the loop and, if one must, make them the center of the universe. In other words, providing outstanding customer service for business […]

By Laniel Arive
tackling the challenges of outsourcing
From Communication to Quality Control: Tackling the Challenges of Outsourcing

While businesses strive to market their products and services, they also do their best to address the challenges of outsourcing to a third-party vendor.  Outsourcing is the process of hiring external service providers responsible for performing and completing specific tasks. This approach brings several benefits to businesses, such as: Because around 70% of companies go […]

By Althea Lallana
How Automated Moderation is Addressing Online Challenges
How Automated Moderation is Addressing Online Challenges

Imagine driving without traffic lights in a high traffic area; that's how the online world would be without automated content moderation. This content moderation service is instrumental in creating a safe, organized, and enjoyable online space for everyone.  So, what is automated moderation? How does it address online challenges? Automated content moderation uses technological tools […]

By Althea Lallana
a step towards building a community
UGC Content Moderation: A Step Towards Building a Community of Trust

Have you ever wondered what the world would look like without UGC content moderation? Without someone or something keeping an eye on the content we create, post, or share online? It would likely result in an uncontrollable and unpredictable digital world. It is like a game without rules, confusing and chaotic. This is why content […]

By Althea Lallana
user generated campaigs
Why Is Content Moderation Important for User-Generated Campaigns

The 2023 report from Statista reveals that there are 240,000 images uploaded on Facebook every minute, 65,000 photos posted on Instagram, and 575,000 tweets shared on X (formerly Twitter). This only means that the increasing volume of user-generated content (UGC) makes managing and assessing their relevance more challenging.  Also, the diversity of these online materials […]

By Althea Lallana
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