Blog | New Media Services
Melbourne - Manila - Amsterdam - Tampa - Zurich - Dnipro |

SHINY NEW IDEAS, GUIDES AND INFO FOR BETTER BUSINESS

The NMS Blog provides information for better operations, benefits of good business process outsourcing practices, updated news and trends. Read through various discussions for web design, customer support, communications, content moderation and other global outsourcing topics.

Inbound vs. Outbound Call Centers: What’s the Difference?

These two types of contrasting methods of contacting customers are what make most businesses go round. Both generate sales, but the methods in doing so differ in several ways. Between the two outreach methods, the burning question […]

Read More…

Top 8 Customer Service Trends in 2021

They say the world was never the same ever since the onset of the COVID-19 pandemic. Indeed, work, school, and business agendas all had to be carried out using a contactless method to prevent the spread of the deadly virus. […]

Read More…

The 7 Online Reputation Management Trends to Watch in 2021

The tides are changing, and attuning to the latest reputation management trends of 2021 is a must to thrive and become one of the leading brands near you. In Maslow’s Hierarchy of Needs, Reputation places fourth. […]

Read More…

Customer Support vs Customer Service: What’s the Difference?

Do you agree that user support is the same as customer service?
The truth behind whether the two are the same or not has been an ongoing debate among business owners. […]

Read More…

Do Customers Really Prefer to Use Live Chat Instead of Sending an Email?

With the digital generation progressively pushing forward, consumers became more meticulous with the brands they support. Today, most consumers opt to buy products from brands they are familiar with […]

Read More…

How to Create Your Brand on Social Media from Scratch

Are you constantly boggled by how you can successfully brand yourself on social media?Establishing a small business from the bottom is a hard feat to do, especially if you don’t know where to start or worse, how to start. Around 91% of businesses located in the United States […]

Read More…

How to Build Your Business Brand Online: The 2021 Guide Edition

With the digital generation progressively pushing forward, consumers became more meticulous with the brands they support. Today, most consumers opt to buy products from brands they are familiar with […]

Read More…

Ways to Protect Your Brand Reputation on Social Media | New Media Services

So you’ve decided to establish an online presence by creating a business page on social media. After much deliberation on which platforms to use […]

Read More…

6 Best Practices for B2B Customer Experience Improving

A business exists for as long as there is an exchange of goods and services. At the same time, running a business doesn’t stop at that. You need to define the purpose of your business. […]

Read More…

Tips for Online Community Management

For today’s social-savvy generation, the only way to keep pace with the steadily evolving space is to engage directly with your prospective customers. […]

Read More…

How to Protect Online Business Reputation

Safety and precaution is a must for all businesses with an online presence. Whether you have a social media page, an online forum, a digital platform or a website, security is something that you shouldn’t take lightly […]

Read More…

5 Content Moderation Types to Protect Your Brand

The drastic domination of the digital era on the norms retail framework has significantly heightened the power of word-of-mouth to a whole new level. […]

Read More…

Solution for Business' Needs

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.


Our Company

Main Office
480 Collins Street,
Melbourne. 3000. Victoria, Australia

Email
[email protected]

Other Offices
Melbourne
Manila
Amsterdam
Tampa
Zurich
Dnipro
Get Started

By submitting, you agree to send your info to New Media Services agrees to use your info in accordance with our privacy policy.

By submitting, you agree to send your info to New Media Services agrees to use your info in accordance with our privacy policy.