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The NMS Blog provides information for better operations, benefits of good business process outsourcing practices, updated news and trends. Read through various discussions for web design, customer support, communications, content moderation and other global outsourcing topics.

text moderation services process

Text Moderation: The Definitive Guide (2019)

Running an interactive online community for your brand can be risky but incorporating text moderation services may keep your brand reputation protected.

Image moderator working on his laptop

Image Moderation: A Winning Tool for Competitive Brands

Image moderation is a useful and effective process that drives brand and end-user protection, enhancement of audience engagement and higher website traffic.

two online content moderators facing each other

Modern Day Heroes: How Online Community Moderators Save the Day for Brands & End-Users

The roles and responsibilities of online community moderators are crucial in strengthening a brand’s online presence. Here’s why Hiring them is a Must.

AI Robot pointing on automated and live moderation text

Judgment VS Programming: A Comparison between Automated & Live Moderation

AI moderation and live moderation may differ in how each is executed, but both can work together to produce a stronger defense against malicious content.

two clever people bypassing auto moderation

The 9 Sneaky Ways People Bypass Auto Moderation

Learn the clever ways people try to trick and bypass an online community’s auto moderation process in an effort to spread malicious content online.

Business man using content moderation services got a positive users review

User-Generated Content: Why It Matters and How it Influences Brand Credibility

User-generated content portrays a big role in making your business brand more credible and trustworthy. Find out the reason why business should embrace UGC.

How Live Chat Support Enhances Customer Service

Employing live support helps enhance a brand’s customer service while unlocking opportunities to boost sales, maximize manpower and enhance B2C relations.

Support Ticket System Process

The 6 Must-Have Features of an Efficient Support Ticket System

Support ticket system can be more reliable and cost-effective if it is enhanced with features that bank on customer convenience, practicality, and teamwork

Banner Design A Beginner's Guide Banner

2018 Banner Design: A Beginner’s Guide

Banner design for brands entails keeping up with ever-changing trends and demands while reflecting key factors that help make it an effective marketing tool

Transcription services banner

The 3 Types of Transcription: Edited, Verbatim, and Intelligent

The three types of transcription services each have a purpose and important contribution in enhancing efficiency and cost-effectiveness in businesses.

Three online scammer and hacker navigating their laptop

The 10 Most Common Online Scams and How to Avoid Them

Having sufficient background on the most prevalent online scams will empower end-users and effectively boost the security of online browsing in the long run.

Design and development process

5 Ways to Bridge the Gap between Design & Development

The secret to creating more effective websites lies in finding a way for design and development to meet halfway and work together as a unit.

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