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5 Major Customer Service Mistakes that Drives Customer Away

Your customer service serves as the face of your business. Avoid these 5 major customer support services mistakes to keep your customers happy. ...
Ad Compliance moderator doing different type of moderation services

The Importance of Employing Ad Compliance Moderation

Advertisements on your website affect the way consumers view your brand. Ad compliance moderation ensure that these ads don’t turn your visitors away. ...
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Employees Customer Service Knowledge and Its Importance

Customer service is considered to be the front liners of every businesses, but this should not be exclusive to your agents but to all employees - Here's why ...
Three online scammer and hacker navigating their laptop

10 Most Common Online Scams and How to Avoid Them

Having sufficient background on the most prevalent online scams will empower end-users and effectively boost the security of online browsing in the long run. ...
Banner Design A Beginner's Guide Banner

2018 Beginner’s Guide to Banner Design for Businesses

Banner design for brands entails keeping up with ever-changing trends and demands while reflecting key factors that help make it an effective marketing tool ...
Social Media Community Management Team using different devices

What Is Social Media Community Management?

As the need for better online presence grows, so does the demand for social media community management. But what does it truly do for your brand? ...
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3 Types of Transcription: Edited, Verbatim, and Intelligent

The three types of transcription services each have a purpose and important contribution in enhancing efficiency and cost-effectiveness in businesses. ...
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How Live Chat Support Enhances Customer Service

Employing live support helps enhance a brand's customer service while unlocking opportunities to boost sales, maximize manpower and enhance B2C relations. ...
Business man using content moderation services got a positive users review

How User-Generated Content Can Improve Your Brand’s Credibility

User-generated content portrays a big role in making your business brand more credible and trustworthy. Find out the reason why business should embrace UGC. ...
two clever people bypassing auto moderation

9 Sneaky Ways People Bypass Auto Moderation

Learn the clever ways people try to trick and bypass an online community's auto moderation process in an effort to spread malicious content online. ...