Live Operator Online Platform

Live Chat Services

Live Chat

A live chat service using live chat operators aimed to boost the accessibility and entertainment value of your web.

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Email Chat

A service that is specifically designed to handle multiple end-users through email management in a reliable and convenient way.

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SMS Chat

A short message service chat solution for end-user engagement and interactions with real-time response.

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Live Chat

Live Chat is an online chat service for all your customer care needs. It is a Live Chat Instant Messaging service using live chat operators that boosts the engagement and user experience of your Website.
Live Chat is an essential tool in engaging website visitors for assistance in website navigation, pre and post sales inquiries, billing support, error reporting, troubleshooting and product promotions.

Features

  • Exceptional representatives providing round the clock 24/7 online support
  • Real-time updates and quick response
  • Customizable chat system to adapt to your service support needs with added security benefits
  • Secure system to fit basic to complex service demands
  • Reporting that can be personalized according to your convenience

Email Chat

A service that is specifically designed to handle multiple end-users through email correspondence.

Reliable and convenient way to extend your reach for interactions, inquiries, marketing as well as entertainment while maintaining the privacy and security of your end users

Features

  • Schedule-based or 24/7 email handling to meet client demands
  • Customizable reporting system with real-time updates
  • Handled by highly trained and motivated manpower

SMS Chat

A short message service chat solution for end-user engagement and interactions with real-time response and processing of incoming and outgoing messages by highly trained operators.

Features

  • 24/7 availability
  • Customizable reporting system with real-time updates
  • Handled by highly trained and motivated manpower
  • Flexible service in terms of use

Practical Applications for Live Operator Messaging:

Company A

launches a product that requires business-to-consumer marketing. Live Chat can assist through bulk message campaigns or through more effective personal interactions via IM and SMS.

Company B

plans to enhance its online services by becoming open to customer interactions. New Media Services Live Chat Solutions provide both the manpower and the systems to make that a reality.

Company C

has a social network (Forum, Message Boards, Facebook, Google+, etc.) that requires increased customer interactions. Our Live Chat operators can assist by engaging the Company’s customers via Email, IM or SMS.

Company D

has created a website to be used by consumers. Live Chat software can provide IM Support to help consumers with site navigation, finding a product/service within the website or providing useful suggestions to boost user-experience.

Get in touch with NMS

Live Chat Offline

We are currently offline at the moment.
Please email us at
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and we’ll get back to you in 24-48 hours.