New Media Services is a business outsourcing services company that specializes in delivering intelligent outsourcing services through a combination of machine learning and human-powered activities. We are able to help improve the productivity of your business by providing affordable options and smart customer support outsourcing services.
We provide you with cost-effective and world-class back-office services. Our flexible services include Multilingual Customer Support, Human & AI Content Moderation, Chat Operator Services, and TIRO Conversational AI Platform. We also tailor our services to suit your business needs.
In 2007, Martin Eyking established New Media Services with only 5 staff handling basic consumer-messaging. Over the years, NMS has become an expert across a wide variety of Business Process Outsourcing solutions including intelligent machine learning communication services to ensure our customers are totally taken care of. We now stand proudly with 2,000+ staff globally and have not stopped growing since we began. Today, the services we provide continue to empower businesses around the world to grow in tandem with NMS and perform at their absolute best.
At New Media Services, we aim to conquer the impossible. We pledge a commitment to teamwork between our staff and valued clients to ensure the growth and success of everyone involved. That is why we offer flexible outsourcing solutions from proprietary systems, manpower sourcing, all-in-one support options, management, and knowledge.
Chief Executive Officer
Director of Online Support Services Department
Director of Sales and Marketing
Chief Operations Officer - PH
Director of IT Department
Director of HR & Admin
Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.
433 Collins Street,Melbourne. 3000. Victoria, Australia
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