About Us - Business Outsourcing Services Company | New Media Services
Melbourne - Manila - Amsterdam - Tampa - Zurich - Dnipro |

About Us

Who We Are

New Media Services specializes in delivering intelligent outsourcing services through a combination of machine learning and human-powered activities. We are able to help improve the productivity of your business by providing affordable options and smart customer support services which also help to dramatically improve your bottom line.


New Media Services Slogan

What We Do

We provide you with world class back-end services including an intelligent machine learning communication solution, messaging systems, moderation, live chat, virtual assistants, a robust SMS-based calendar management system as well as voice, email and text based customer support. Our flexible and scalable solutions ensure that we can fit any business’ needs.

How it Works

Get the New Media Services advantage on any of our services by connecting with an NMS representative through our contact form found below, specify what kind of outsourcing support you need and then we’ll take care of the rest!

New Media Services Slogan
New Media Services Slogan

Our Mission

At New Media Services, we aim to conquer the impossible. We pledge a commitment to teamwork between our staff and valued clients to ensure the growth and success of everyone involved. Our intelligent outsourcing services provide growing businesses with the support and expertise that increases their efficiency and improves their bottom line

Our Story

In 2007, Martin Eyking established New Media Services with only 5 staff handling basic consumer-messaging. Over the ensuing years, NMS have become experts across a wide variety of Business Process Outsourcing solutions including intelligent machine learning communication services to ensure our customers are totally taken care of. We now stand proudly with 2,000+ staff globally and have not stopped growing since we began. Today, the services we provide continue to empower businesses around the world to grow in tandem with NMS and perform at their absolute best.


Our Team




COO - Global Operations


Director of Marketing


Director of Global Operations


Director of the Client Support Services


Director of Human Resources and Administrative Department


Director of IT


Director of Finance


COO - Australia


COO - Europe


Business Development Manager

Solution for Business' Needs

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

Our Company

Main Office
480 Collins Street,
Melbourne. 3000. Victoria, Australia


Other Offices
Get Started