Voice Support Services

Provide your customers across the globe with the support they deserve through our multilingual voice customer service. With our voice support services, you can expand your customer coverage boost your workforce and bring your business to a new heights.


General Inquiries

Refund Management


Explore our

Voice Support Services

Our multilingual voice customer support solutions can help businesses extend their operations globally. Our services ensure you can quickly scale your business and maintain a loyal customer base.

  • Inquiry

Expand your voice customer support coverage by providing language-specific assistance 24/7.

  • Refunds (processing)

Refund processing with validation, ensures refunds are handled in the best and most convenient way for your customers and your business.

  • Cancellation

Cancellations can be expertly handled based on your cancellation rules or guides.  Our voice customer service is tailored to meet dynamic customer demands while adhering to the stringent processes of your business.

Find out what our exclusive lineup of voice support services has in store for you

Voice Support Services Features and Coverage

We are adept in multilingual voice support services. Our services cover the following:


  • General, Billing, & Sales Support
  • Multilingual Agents
    • Available Languages:  English, Italian, Spanish, French, Portuguese, German, Arabic, Japanese, Korean, Malaysian, Thai
    • Other languages available upon request
  • 24/7 Availability
  • Verified and properly reported Escalations
  • Inbound and Outbound Expertise
  • Toll-Free Number Acquisition
  • Direct Inward Dial-in Number Provisioning


  • Available on per minute or per hour basis
  • Shared or dedicated agents available
  • Schedule- based messaging or 24/7 support

Case Studies

Logistics Facility

An online dating platform dedicated to providing an open space for people to establish long term relationships needs solutions for the following:

See full case study

Mobile Games Development Company

The client has a steady increase in the number of new users installing and checking out their mobile games on their smartphones.

See full case study

Healthcare Company

The client is based in Tampa, Florida. They have been offering a variety of healthcare services in their locale.

See full case study

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

Main Office

433 Collins Street,Melbourne. 3000. Victoria, Australia

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