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January 18, 2023
What Is SaaS Customer Support: Definitive Guide

The growth and ongoing improvement of cloud-based computing is gaining traction and shows no signs of abating. In fact, Gartner’s 2020 forecast predicted a 6.3% growth in the worldwide public cloud services market. SaaS, a result of the cloud service boom, is the largest market segment and was forecasted to grow to $104.7 billion in […]

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January 12, 2023
Top 8 Best Shopify Customer Service Companies WorldWide

Originally an online store for snowboarding equipment, Shopify has developed into a cloud-based ecommerce platform that lets users build and run an online store. It provides an assortment of tools necessary to run an online business, from customization, payments, marketing, and even logistics. So you have your platform, your ecommerce tools, your products, your services, […]

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December 15, 2022
Top 7 Ways to Improve Customer Service in Healthcare

The issue of health is a cause of anxiety for many people. It can be a sensitive subject, whether it's a routine check-up, purchasing medications, getting x-rays, or inquiring about health insurance. Due to these reasons, a more critical eye is pointed towards choosing the right medical company. Particularly after the outbreak of the pandemic, […]

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October 25, 2022
Dropshipping Customer Service: Everything You Need to Know

Did you know that being a retailer doesn't require a huge investment of funds or a large amount of warehouse space? It may come as a surprise to you, but all you need is a laptop, a reliable internet connection, a small amount of money, and some good contracts. This is referred to as dropshipping. […]

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October 18, 2022
Customer Service in the Automotive Industry: Importance and Trends

A well-planned purchase of a vehicle is one of the most major possible expenditures a person can make, second only to the purchase of a house, and therefore requires careful consideration and preparation. As such, customers are investing a greater amount of their time and energy into the process of gathering information that might serve […]

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