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May 12, 2023
What is CSAT (Customer Satisfaction) Score?

Most customers are usually vocal about their experiences with a business, either literally or expressed through different media. They can be a passing comment in a conversation, a direct answer to a question, a review on a review site, a post, a video, or any other available format. With the internet and the tools that […]

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May 9, 2023
5 Reasons Why Your Business Needs a Ticketing System

Have you ever been in a state in which you are given so many tasks from different people at such short notice that you don’t know what to do?  You are not sure which one to start first; you’re not familiar with other tasks; there is a time limit on some of them; and you’re […]

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February 23, 2023
Feedback From Customers: How Do You Get It?

A lot goes into corporate operations, particularly product and service creation. all the way from product planners and designers to testers. The planners may be confident in the functionality, the designers in the structure, and the testers in the usability, but this does not guarantee that a product or service will be popular with the […]

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February 9, 2023
6 Key Benefits of Customer Satisfaction Surveys

With tons of brands emerging to steal the spotlight, a major factor affecting a company’s ability to thrive in this cutthroat landscape relies on the support of its clientele. It is with the presence and support of customers that companies continue to develop in order to retain their clients while pulling in new ones at […]

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February 1, 2023
4 Types Of Transcription: Definition and Examples

Transcription services have evolved into a valuable tool that allows businesses to save time and money. By converting speech, audio, and video recordings into written or electronic text documents, organizations are able to meet project deadlines and focus on their primary goals. Important meetings and discussions are documented, resulting in precise accounts that may be […]

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