New Media Services: Webinar Content Moderation Services -
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Last updated on June 18, 2020

New Media Services: Webinar Content Moderation Services

Webinars are sometimes dubbed as one of the most indispensable tools for enhancing one’s marketing efforts to attain success.

But first things first: What is a webinar?

A webinar is a typical presentation or meeting that uses the internet as its backbone for implementation.  Webinars are commonly used by businesses to conduct seminars remotely. It is one of the few viable ways to lessen the time and budget spent in conducting a face-to-face seminar. It is also safer, considering the ongoing COVID-19 health crisis.

Here are some of the key features that a webinar can provide:

  • Enable hosts to share video clips and presentations
  • Chat freely with all the participants
  • Enable hosts to conduct polls and/or surveys
  • Share screens securely
  • Stream and record videos

What is the difference between a webinar and a virtual meeting?

Although webinars and virtual meetings are closely similar, there are still specific differences that separate that key context of a webinar from a virtual meeting. 

Additionally, unlike in virtual meetings, webinar participants don’t usually interact with each other. Instead, they listen to a host who facilitates the whole session from start to finish.

WHY DO YOU NEED HUMAN MODERATION FOR WEBINARS?

The core objective of moderation is to maintain a smooth flowing digital seminar without the risks of being mobbed by hackers and individuals with malicious intent. Human moderators provide protection against inappropriate content and actions in the form of inappropriate messages, videos or images, pornographic and offensive content, and other misdemeanors that clearly undermine the rules and regulations established for the presentation.

Also, since some webinars are usually open to the public, some users create fake accounts to intrude, stalk, or disrupt the ongoing activity. Earlier this May, a group of 50 students were shocked after hackers streamed pornographic content featuring a young child during a public virtual meeting. There have also been other users who reported a similar incident.

That is why, it is a must to have a moderation system that will safeguard webinar platforms from hackers, spammers, and other ill-meaning individuals lurking on the internet.

WEBINAR MODERATION SERVICES ON-THE-GO

New Media Services is your go-to place to find the finest content moderation services.

With well-positioned content moderators that can aid you in real-time, the risk of exposing your participants and your presentation to inappropriate content is significantly diminished.

New Media Services’ webinar content moderation services offer cost-effective countermeasures to help you present your webinars in a safe and flawless manner.

Our expert moderators can handle all your webinar moderation needs through the following range of services:

  • Boost audience engagement rate
  • Event tracking
  • Profile checking and validation
  • Real-time virtual helpdesk
  • Post-insight translations (poll results, analytics, and statistics)
  • Spammer-protection

With New Media Services’ Webinar Moderation Services, expect to have high-quality, engagement-driving webinars that can set a lasting impression on your audiences.

Contact us today and experience the full NMS advantage!