How to Hire a Virtual Assistant for eBay?


May 27, 2021

Written by

Merlene Leano

Do you want to reach more customers but are busy with other commitments? 

Do you have a massive backlog of inventory but cannot do it all by yourself? You need help from an eBay expert! If you have a shop on eBay, then these situations have probably happened to you too. Since your body is physically limited, you cannot just handle everything alone. So, what do most sellers on eBay do to ease their work? They hire eBay virtual assistant services! Whether you are new as an eBay seller or you've been one for a long time, hiring an eBay virtual assistant will help you improve your sales. 

What is an eBay Virtual Assistant?

An eBay virtual assistant has comprehensive expertise in growing your eBay stores. Hiring a virtual assistant for eBay will make your life easier as a seller. An eBay selling assistant will help you manage your sales and keep track of user concerns and purchases and ensure your eBay account is in excellent shape.

What does an eBay Virtual Assistant do?

Excellent customer service

An eBay seller virtual assistant needs to be knowledgeable about what the seller’s products and services are. Nowadays, a virtual assistant for eBay can do anything. A typical customer representative usually answers buyer questions in person, via phone, email, chat, and even through social media interactions. But, an eBay virtual selling assistant is professionally trained as an effective customer support system using the said online buying platform. You can use their expert communication skills to escalate calls and their remarkable ability to handle simple to complex queries.

Create a listing and optimize

Imagine the time that you will save if you have a VA. One of the duties of an eBay VA is to create listings for products to sell online. If you find eBay lister virtual assistant, you have to pick the item and give it to your VA. From there, the VA will do the rest, including taking pictures of the product, creating accurate and concise descriptions, and setting the prices.


eBay is like a competitive market where several producers and manufacturers compete with each other. Don't let your business be left behind. If you hire eBay VA, they will also make sure to promote your products regularly on your social media platforms. Growing your business is their primary concern. They have the skills and know-hows in terms of staying on trend and lending an open ear to what customers have to say. They will also be in charge of creating online ads for your business as part of enriching your marketing strategy.

What is the Best Way to Hire eBay Virtual Assistant?

Behind the success of a digitally run business is a remote-based companion. It is common these days to have virtual assistants help reach your goal, which is to grow your business. An eBay VA will help you to spend your time on high-value tasks and develop your business. 

So, if you want to hire an eBay virtual assistant, the first thing you should know is where can you find an expert eBay VA?

If you search online, you'll find the best place to hire VA's for eBay that offers virtual assistant services and immediate help, depending on your stores' needs. Also, you can hire from different platforms, like Upwork and Freelancer. But of course, considering the importance of their role in your business, it is crucial to choose wisely when you are hiring. So, how can you employ an expert eBay virtual assistant? 

List your specific requirements along with the tasks that you will be assigning to them. Create a job description. You should be clear about the skills and qualifications you are looking for in a virtual assistant. When you interview them, ask questions that will help you gauge their work experience and preparedness for the job better. Doing so ensures employing people who are qualified for the job.

If needed, conduct tests that involve real-life scenarios that you regularly encounter with your customers to see how applicants would handle simulated situations. Say, you want to see how they will handle irate customers, or how easily they can identify your products and take note of different price ranges. It is best to determine whether the VA has the capacity to handle your customer’s demands early on to prevent any misunderstandings that could affect your sales and relationship with your existing patrons.

Benefits of NMS eBay Virtual Assistant Services

As your business continues to grow, you will soon realize that you are facing excessive workload. The amount of time you used to spend on your business will prove insufficient as you welcome more new customers or decide to sell more products. The more carefully you analyze your business’s current situation, the more likely you will hire an eBay virtual assistant who suits your operational needs.

New Media Services is one of the companies who are experts at outsourcing virtual assistant services and provides a highly qualified VA for your business. NMS can guarantee you a professional service from our lineup of expert VAs. 

Check out these benefits and see why it is convenient to work with our expert virtual assistants:

Reduced workload

A VA's main task is to reduce your workload. Giving your VA a significant amount of tasks that you used to shoulder all on your own will help you to be more productive. It will help you to focus on more crucial tasks, particularly the work-related stress that you would typically endure when you don't have a remote-based assistant.

24/7 customer support

Customers don't like to wait. If they want to buy something from your store or are interested to ask about your product, they want an answer immediately. Imagine that you are not available during peak hours when there is a continuous influx of queries. If you are unable to answer them in real-time, then these potential customers will inevitably switch to other stores.

The good thing about having a VA by your side is they come from different countries. That will give you an option to hire an eBay virtual assistant that has a different time zone from you to respond to customers when you are unavailable. More importantly, suppose you hire an eBay VA from a company that offers virtual assistants. You can expect that you can have extra support from them because they will always have a backup trained VA to replace if the one working with you is not available.

Flexible work schedule

A flexible work schedule allows an eBay virtual assistant to work hours that differ from a typical company’s fixed operating schedule. If you hire an eBay virtual assistant, you can set the required hours depending on your particular needs and how your business operates.

How Much Does it Cost to Hire eBay VA?

Most businesses hire a VA because the eBay virtual assistant cost is relatively low. If you hire a full-time employee, you'll not just have to pay for their salary, but also their benefits. For instance, your store only needs a few hours of work per day or per week. Then, an eBay VA is all you need. Their rates are negotiable depending on their skill level and the tasks you want them to do.

Usually, an eBay specialist charges on an hourly or task-based arrangement. In other words, you only have to pay them for the finished work or the hours they rendered to support your business. Since they are working remotely, you don't have to worry about purchasing work equipment for them to use. They will provide their office equipment and pay for their internet connection and other related office space expenses.

Final Thoughts

Now that you know that eBay virtual assistants have a big part in growing your business, you are also aware of how they will help you streamline your activities to focus on raising the potential of your business. Outsourcing skills and expertise in eBay can make changes to your business in a way that you wouldn't believe.

New Media Services offers virtual assistant services worldwide to help you focus on building your business to its next level of success. Our company provides highly-trained VA for your operational and administrative and management tasks to achieve better results whose skills range from basic to advanced depending on your business needs. Just contact us and allow us to present to you how beneficial it is to hire our virtual assistants. 

Do you want your business to get to the next level? Hire an eBay expert now!

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