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December 18, 2017
What is the Difference Between Customer Acquisition & Customer Retention

The fact remains that businesses need customers regardless of whether they are one-time customers, occasional patrons or loyal clients.

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November 29, 2017
How to Deliver Personalized Customer Service?

Implementing a personalized customer support services is a great way to make your business stand out. Here are some tactics you can use to go beyond.

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November 23, 2017
The Right Way to Deal with Customer Requests on Live Chat Service

Make your live chat services more efficient and satisfactory by following the steps on how to properly deal with special customer requests.

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November 9, 2017
5 Proven Ways to Deal with Angry Customers

Improve the way you provide your customer support services through learning the five ways to handle angry customers without losing your cool

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October 30, 2017
Here are 9 tips for providing excellent live chat support

Here are the five easy to do live chat tips to establish rapport and create a proactive assistance with your customers.

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