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February 8, 2019
7 Benefits of Text Messaging for Business Communication

Text messaging for business delivers multiple opportunities for engaging more customers, delivering more personalized assistance and gaining higher ROI

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January 31, 2019
How Multi-Channel Customer Communication Can Benefit Your Business

Multi-platform communication empowers businesses by expanding audience reach and boosting customer satisfaction. Find out how you can take advantage of this

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June 18, 2018
How Live Chat Support Enhances Customer Service

Employing live support helps enhance a brand's customer service while unlocking opportunities to boost sales, maximize manpower and enhance B2C relations.

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June 13, 2018
6 Must-Have Features of Support Ticket System

Support ticket system can be more reliable and cost-effective if it is enhanced with features that bank on customer convenience, practicality, and teamwork

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May 4, 2018
Why Order Verification is a Reliable E-commerce Tool

Order verification is a form of customer support service that secures sensitive customer information and ensures a smooth transaction for online purchases.

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