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Do Customers Really Prefer to Use Live Chat Instead of Sending an Email?

With the digital generation progressively pushing forward, consumers became more meticulous with the brands they support. Today, most consumers opt to buy products from brands they are familiar with ...

How to Create Your Brand on Social Media from Scratch

Are you constantly boggled by how you can successfully brand yourself on social media?Establishing a small business from the bottom is a hard feat to do, especially if you don’t know where to start or worse, how to start. Around 91% of businesses located in the United States ...

6 Best Practices for B2B Customer Experience Improving

A business exists for as long as there is an exchange of goods and services. At the same time, running a business doesn’t stop at that. You need to define the purpose of your business. ...

How to Build Your Business Brand Online: The 2021 Guide Edition

With the digital generation progressively pushing forward, consumers became more meticulous with the brands they support. Today, most consumers opt to buy products from brands they are familiar with ...

Ways to Protect Your Brand Reputation on Social Media | New Media Services

So you’ve decided to establish an online presence by creating a business page on social media. After much deliberation on which platforms to use ...

Tips for Online Community Management

For today’s social-savvy generation, the only way to keep pace with the steadily evolving space is to engage directly with your prospective customers. ...

5 Content Moderation Types to Protect Your Brand

The drastic domination of the digital era on the norms retail framework has significantly heightened the power of word-of-mouth to a whole new level. ...

7 Benefits of Bulk SMS Marketing in Business

The use of SMS as a business’ marketing platform has grown at an exceedingly successful and globally expansive level. ...

A STARTER GUIDE TO BUILDING YOUR MODERATION DREAM-TEAM

The emergence of different live broadcasting platforms has paved an avenue for people to interact and communicate seamlessly regardless of how far they are from each other. With the right resources, people are able to conduct live streaming, virtual meetings, and even big conferences without requiring them to leave the ...

WHY SHOULD YOU OUTSOURCE YOUR BASIC ADMINISTRATIVE TASKS? HERE ARE 5 REASONS

In general, administrative tasks consist of different routine tasks, such as organizing digital files, completing reference checks, preparing letters and emails, and other repetitive tasks done in the office. As a business grows, the busier it gets, and the higher the likelihood that the influx of projects can leave the ...