The NMS Blog provides information for better operations, benefits of good business process outsourcing practices, updated news and trends. Read through various discussions for web design, customer support, communications, content moderation and other global outsourcing topics.
28
Jul
The evolution of chat messaging has helped transform how digital retail businesses operate in today’s industry. Live chat left a huge, positive impact on every online business’ operation, considering how customers are becoming savvier in acquiring the right customer support they need. WHY IS CHAT-BASED COMMUNICATION IMPORTANT? Chatting, by definition, is basically an informal method […]
21
Jul
The exponential growth of the white-label manufacturing industry has paved opportunities for aspiring entrepreneurs to open their own retail businesses. Its capacity to provide products of any type without a default branding made it easier for entrepreneurs to customize and sell items as their own unique product. Starting a retail business is just the beginning […]
16
Jul
In general, administrative tasks consist of different routine tasks, such as organizing digital files, completing reference checks, preparing letters and emails, and other repetitive tasks done in the office. As a business grows, the busier it gets, and the higher the likelihood that the influx of projects can leave the most basic administrative responsibilities overlooked. […]
08
Jul
In the past, having a Facebook page and a website is more than enough for a business to keep pace with the dynamic demands of consumers. However, as time passes, the digital landscape continues to evolve at a rapid pace, making it challenging for businesses to keep up. Devising effective and sustainable digital marketing strategies […]
01
Jul
COVID-19 has significantly affected the operations of both big and small businesses. The devastating impact that the ongoing pandemic left on the global economy has made it even more difficult for enterprises and startups to survive and continue operating. Thankfully, the internet has consistently been a reliable partner that enabled businesses to stay afloat amid […]
26
Jun
In today’s industry, live chat is one of the most popular ways for customers to communicate with a particular company. It may be a relatively new frontier for the customer support industry, but customers are getting savvier when it comes to customer support services. Today, almost the majority of businesses have their websites incorporated with […]
15
Jun
The widespread and ongoing threat of COVID-19 continues to proliferate societies across the globe. Despite the leniency of mass gatherings in certain countries due to the vaccines coming in, most industries still opt to assemble online. Virtual meetings thus became the staple for communication in several companies. Running effective virtual meetings or online conferences may […]
10
Jun
The online gaming industry continues to grow and expand as the years pass. As of now, the total number of players in the gaming niche has reached 2.6 billion, and it is still expected to reach a staggering 2.7 billion by 2021. Online games can now be considered as one of the main mediums of […]
08
Jun
Are you on the verge of launching your own webinar? Perhaps you should take the time to equip your live online informative presentation with webinar moderation.Before discussing about how to moderate a webinar, here is a quick elaboration on what a webinar is: A webinar is a typical presentation or meeting that uses the internet […]
27
May
Having live chat software on websites can seem like an easy feat. All you have to do is install and go. However, the underlying work involved in ensuring the successful operation of live chat software is not as easy as it seems. The people behind this automated work is a different story. […]
04
May
Social media has drastically changed how businesses operate in today’s industry. It became an integral part of every business’s strategic approach. A recent statistics report from Statista stated that about 3.08 billion people are now using social media and it is expected to increase and reach a staggering 3.43 billion in 2023. With more and […]
24
Apr
The present is a new era of marketing and audience acquisition. Several people globally now have easy access to the internet, making it a must for every company to understand the importance of content moderation. User-generated content has become one of the most powerful tools in raising brand recognition and customer trust. It is highly […]
