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The NMS Blog provides information for better operations, benefits of good business process outsourcing practices, updated news and trends. Read through various discussions for web design, customer support, communications, content moderation and other global outsourcing topics.

Live chat support agent

How Live Chat Support Enhances Customer Service

Employing live support helps enhance a brand’s customer service while unlocking opportunities to boost sales, maximize manpower and enhance B2C relations. […]

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Support Ticket System Process

The 6 Must-Have Features of an Efficient Support Ticket System

Support ticket system can be more reliable and cost-effective if it is enhanced with features that bank on customer convenience, practicality, and teamwork […]

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Banner Design A Beginner's Guide Banner

2018 Banner Design: A Beginner's Guide

Banner design for brands entails keeping up with ever-changing trends and demands while reflecting key factors that help make it an effective marketing tool […]

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Transcription services banner

The 3 Types of Transcription: Edited, Verbatim, and Intelligent

The three types of transcription services each have a purpose and important contribution in enhancing efficiency and cost-effectiveness in businesses. […]

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Three online scammer and hacker navigating their laptop

The 10 Most Common Online Scams and How to Avoid Them

Having sufficient background on the most prevalent online scams will empower end-users and effectively boost the security of online browsing in the long run. […]

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Design and development process

5 Ways to Bridge the Gap between Design & Development

The secret to creating more effective websites lies in finding a way for design and development to meet halfway and work together as a unit. […]

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Business SMS chat

8 Efficient Ways to Boost Business Credibility using SMS Chat

SMS Chat for business is a modern and effective method of helping brands be more accessible and effectively attend to customer needs. […]

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Social Media Community Management Team using different devices

What Is Social Media Community Management?

As the need for better online presence grows, so does the demand for social media community management. But what does it truly do for your brand? […]

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LOOP IM Platform Logo

IM CHAT – Live Operator Online Platform

Boost your Business Credibility by enhancing your Customer Service through the use of LOOP IM. A Reliable Instant Messaging Live Operator Online Platform. […]

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Content Writer and Content Developer facing each other

Content Writer and Content Developer: Why Businesses Need Both

Converging content writing and content development services enables businesses to enhance strategies for online branding and customer acquisition. […]

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Order verification process

Order Verification: A Reliable E-commerce Tool Against Fraud

Order verification is a form of customer support service that secures sensitive customer information and ensures a smooth transaction for online purchases. […]

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Email Marketing process

The Fundamental Basics of Successful Email Marketing for 2018

A successful email marketing campaign entails fundamental steps carefully planned and executed to ensure the right audience is targeted for brand promotion. […]

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