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Visuals are an integral part of businesses that aim to attract clients or customers. The written content, products/services and branding of a business requires web design. An idea can come within a split-second or developed over time. But any idea is only as good as how well it can be presented. Studies on preferences, test […]

It would be wise for business owners to take advantage of the fact that there are currently over 2 billion internet users with active social media accounts. And the best way to make the most of such a huge number of potential customers is through creating a social media page. Social media dominates today’s online […]

With the growing needs of empowered customers everywhere, service providers are leveraging to provide exemplary customer support services to gain end-users brand loyalty. Today, businesses can pick from various channels; SMS, Live Chat, Voice and Email. Through these service channels, businesses become more accessible, consistent and able to integrate quality service. A study made by […]

Images are a staple for the visual flow and presentation of websites, ads and campaigns. Picture as quite effective at delivering an idea in the quickest and most efficient way possible. The power of images makes it one of the best ways to catch the interest of a business’ target market. Based on a sample […]

Language translation services allow businesses to speak the language or dialect of target customers. It is one of the many ways that businesses become more competent and multidimensional on a global scale. In several countries, highlighting the population’s unique way of life enables different services to be marketed successfully and customer demands to be met […]

Running or acquiring a live chat service is a great business move in terms of enhancing customer experience. By incorporating this feature through live chat software, there can be a potential increase in conversion and customer satisfaction. If done right, the addition of this feature can surely positively affect your business sales, rate of engagement […]

Content is at the heart of every big and small business. It is the primary driver for attracting potential customers. Written content is at the top of this; no website or business can do-away with text entirely. That is why there are a lot of content writing services available either through established providers or via […]

Scalable outsourcing is a fast growing preference for a lot of businesses. Not only in the sense of growth but also in situations that require downsizing. Most clients would prefer outsourcing services that are flexible; adjusting to the demands of the business. Given that conditions can change at any moment, whether from a shift of […]

A resourceful and highly dependent method of keeping in touch with your end-users, particularly a chat platform is one way you can sustain the efficiency and edge of your services. Customers highly regard a business’ initiative to communicate with them and often, to address their feedback. Any delays, inconveniences, irrelevant replies and most importantly an […]

The holiday season is almost always the busiest time of the year, this is usually the time where people shop for presents, prepare for family gatherings and join parties. Nevertheless, with the advancement of technology, people can easily access information through social media services and conveniently shop online, in 2016, more than 108 million people […]

The biggest challenge for businesses after the holiday season is to make sure that their business, brand and customers are protected. The Holidays are a busy time for everyone; even for spammers, trolls, phishing entities and unavoidably, a business’ own users. The proliferation of online threats and other content brought about by possible poor decision-making […]

The Holidays are fast approaching and that means businesses will need to step-up to either handle the influx of traffic or to handle the aftermath of going on holiday break. For most businesses either in product or service industries, public holidays provide a window to increase sales and close out the year with a bang. […]