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How to Find and Reach Your Target Audience on Social Media

As a marketer, having prior knowledge of your social media target audiences is crucial if you want to get the most out of your marketing strategies. Social media has become one of the most favored channels by businesses in reaching a wider group of target audiences. ...

Who and What Are Influencers: The History and the Future of Influencers

Everywhere we look, we see famous people from all walks of life, advertising products and services they have received from various companies. A photo here, and another photo there, all portraying a strategic angle that shows one’s good side... ...

Benefits to Hire Personal Assistant for Influencer

As an influencer, the more you gain popularity and recognition, the likelier you will attract promotional deals and offers from various companies. As influencer culture has emerged drastically and pushed the transition ...

How to Hire a Virtual Assistant: Top Tips & Reasons

‘Virtual’ is no longer a new jargon to the online community. Anyone can sell any product or service, thanks to the limitless capacity of technology and the internet. In the same manner, sourcing services and skills digitally have also become... ...

Why Do You Need Content Moderation on Dating Site

Have you ever used Tinder, OkayCupid, Match, eharmony or FacebookDating? All of these websites and apps allow you to meet different people and compatible matches from across the globe.  ...

Difference Between Call Center and Contact Center and Why It Matters

When you hear the terms “call center” and “contact center”, do you always assume that both are pertaining to one and the same thing? At first glance, the two function as a communication channel for businesses and are relatively seen as providing similar benefits. ...

Inbound vs. Outbound Call Centers: What’s the Difference?

These two types of contrasting methods of contacting customers are what make most businesses go round. Both generate sales, but the methods in doing so differ in several ways. Between the two outreach methods, the burning question ...

Top 8 Customer Service Trends in 2021

They say the world was never the same ever since the onset of the COVID-19 pandemic. Indeed, work, school, and business agendas all had to be carried out using a contactless method to prevent the spread of the deadly virus. ...

The 7 Online Reputation Management Trends to Watch in 2021

The tides are changing, and attuning to the latest reputation management trends of 2021 is a must to thrive and become one of the leading brands near you. In Maslow’s Hierarchy of Needs, Reputation places fourth. ...

Customer Support vs Customer Service: What’s the Difference?

Do you agree that user support is the same as customer service? The truth behind whether the two are the same or not has been an ongoing debate among business owners. ...