Be Updated with the Latest News, Opinion, Guides, Offers and Development from NMS


The NMS Blog provides information for better operations, benefits of good business process outsourcing practices, updated news and trends. Read through various discussions for web design, customer support, communications, content moderation and other global outsourcing topics.

Customer Service channel support icons

Giving Customer Service Knowledge to All Employees

In the operations of customer support services, it is important to ensure that your agents ultimately know the ins and outs of your products/services. This knowledge will help your team become more confident, competent and efficient. These qualities will surely be reflected during their interaction with a customer, which in time will result to higher […]

Monitor playing SEO Videos

Video SEO and Its Influence on Search Traffic

Google’s capability to differentiate between good and bad content is becoming more and more sophisticated. SEO services strategies are beginning to favor user experience over the old link building tactics. This change gives rise to video content. Though videos can’t be read and fully assessed by Google in the same terms as other content scanned […]

Customer Support Services Agent

Tone: The Human Touch to Customer Support Services

Contact Center Services have various available channels that can help reach out to your customers and improve their experience with your brand. This could be automated for faster response and less costs. However, there is one factor that you can add on for you to further improve on customer satisfaction: creating a human touch. Having […]

IT Support Services business process

The Importance of IT Services and Systems for Business

Every business, whether small or big, needs effective IT services and systems in order to gain productivity in their vast corporate organization. Strong and reliable IT support services can enable companies to stay competitive. Being up-to-date on tech trends can actually cut back any possible IT costs in the future. Businesses become more flexible and […]

Social Media Moderation Messaging Icons

Mistakes in Social Media Messaging that Affect Credibility

One of the trends that various companies are starting to adapt recently is the creative use of social media to increase their online presence. Despite it being a great way to connect with more customers, especially the internet generation, there are some activities done online that may be more damaging, than beneficial, to your reputation. […]

Editorial Calendar

Content Strategy: Editorial Calendar Creation

If your business needs a tool that helps with your content writing services, organization and SEO services project management then an editorial calendar is probably the right solution for your team. An effective content strategy requires a well planned editorial calendar which will help your team better manage schedules and keep writers accountable for their […]

Social Media Management logos

Social Media Management Skills for Better Results

Almost every company is involved in social media services to advertise their products or to enhance their engagement with customers. Companies put importance to social media management and to the skills associated with the role to achieve better outcomes. The success of your business social media services depends on the skills of your social media […]

Creative Language translation Services in different language

Language Translation: A Creative Process

Language translation is quite often overlooked and limited by the simplified view most people have of it. A layperson automatically assumes that language translation services requires knowledge of two or more languages and “converting” one language to the other. But beyond this bland and plain understanding lies a more complex process. There is more to […]

Creating Company Logo design

The Importance and Power of a Good Logo

A good logo is very significant for recognizable branding that represents a business. Having a logo design that serves the purpose of effective representation, provides a quick connection between company and customers. It’s usually the first thing customers see and quite often the main thing they remember when thinking about brands. A well designed logo […]

Customer Support Agent with different support channel icon

Customer Support: Types, Skills and Attitudes

Your brand image is heavily affected by the experience consumers have with your customer support services. It is best to teach your employees how to handle not only the products or services but the customers as well. What is customer support? Customer Support Services ensure that your customers are satisfied with your brand. It includes […]

Live chat agent chatting with customers

Future Expectations for Live Chat

Live chat has been an effective business tool when it comes to answering customers queries quickly and efficiently. This software has also evolved along the way, adding features that have significantly enhanced the bottom lines of companies. Being a tool that is widely accepted as a customer engagement channel, live chat service will become more […]

Ad Compliance moderator doing different type of moderation services

The Importance of Employing Ad Compliance Moderation

Your website is the face of your company on the Internet. It contains what consumers should know about your brand and what you can provide for them. In order to make sure that your page is at its best all the time, you need to keep an eye on it. You have to ensure everything […]

Get in touch with NMS

Get the Outsourcing Solutions you need through NMS! Fill-in the contact form below for any inquiries and we will get back to you as soon as possible.

Live Chat Offline

We are currently offline at the moment.
Please email us at
[email protected]
and we’ll get back to you in 24-48 hours.