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SHINY NEW IDEAS, GUIDES AND INFO FOR BETTER BUSINESS

The NMS Blog provides information for better operations, benefits of good business process outsourcing practices, updated news and trends. Read through various discussions for web design, customer support, communications, content moderation and other global outsourcing topics.

Pros and Cons of Customer Service Automation

Exceptional end-user assistance means making every second count. A customer who has to wait for several minutes just to receive a response from your team is more likely to switch to your competitor. […]

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Contact Center Automation: Best Practises

When a person orders food online, they expect fast delivery at 15 minutes tops. People scan QR codes to save themselves the trouble of falling in line when making appointments or registering during events […]

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Omnichannel Customer Service: Tips and Best Practices

Businesses these days are increasingly divided by the timeless argument of whether a company should stick with the typical onboarding process of in-house employees or resort to hiring an outsourcing agency to handle customer assistance and after-sales services. […]

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How to Use Website Live Chat to Generate Leads

Businesses these days are increasingly divided by the timeless argument of whether a company should stick with the typical onboarding process of in-house employees or resort to hiring an outsourcing agency to handle customer assistance and after-sales services. […]

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The Pros and Cons of Outsourcing & In-House Customer Service: Which Side Are You On?

Businesses these days are increasingly divided by the timeless argument of whether a company should stick with the typical onboarding process of in-house employees or resort to hiring an outsourcing agency to handle customer assistance and after-sales services. […]

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Working with a Blogger Virtual Assistant: Everything You Need to Know

In today’s digitized setup, content plays an integral role in catapulting one’s brand into long-term stability. Posting relevant, useful, and niche-focused content has increasingly become crucial now more than ever as it enables you to leverage your competitive edge, reach a wider group of target demographics, and ultimately, gain one step ahead of your competitors. […]

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Benefits to Hire Amazon FBA Virtual Assistant

Are you an Amazon seller for baby products? Or, maybe, you’re a jeweler who makes and sells jewelry items. Perhaps you own an international company that sells top-rated brands on Amazon? Regardless of what products you sell and how you source them, one thing’s for sure is you have a lot in your hand. Whether […]

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Why Is It Better to Hire a Pinterest Virtual Assistant

When you browse any social networking platform, what do you see? Surely, you’ll be met with thousands and thousands of posts varying from photos to texts to videos of different types of topics. […]

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How to Hire a Virtual Assistant for eBay?

Do you want to reach more customers but are busy with other commitments? Do you have a massive backlog of inventory but cannot do it all by yourself? You need help from an eBay expert! […]

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How to Find and Reach Your Target Audience on Social Media

As a marketer, having prior knowledge of your social media target audiences is crucial if you want to get the most out of your marketing strategies. Social media has become one of the most favored channels by businesses in reaching a wider group of target audiences. […]

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Who and What Are Influencers: The History and the Future of Influencers

Everywhere we look, we see famous people from all walks of life, advertising products and services they have received from various companies. A photo here, and another photo there, all portraying a strategic angle that shows one’s good side… […]

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Benefits to Hire Personal Assistant for Influencer

As an influencer, the more you gain popularity and recognition, the likelier you will attract promotional deals and offers from various companies. As influencer culture has emerged drastically and pushed the transition […]

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