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The NMS Blog provides information for better operations, benefits of good business process outsourcing practices, updated news and trends. Read through various discussions for web design, customer support, communications, content moderation and other global outsourcing topics.

Web designer discussing design services scene

Today’s Web Designing Scene: AIs, Customer-centric Mobile-First Styles, & SEO-Friendly Websites

Web design services continue to be a high-demand necessity for businesses building a credible online presence for their brand. The way a website is structured—from the color scheme and font style to embedded multimedia and responsiveness—speaks a lot about a particular brand despite it being a new name in the industry. Planning how a specific […]

Group of people doing social engagement

THE BENEFITS OF SOCIAL MEDIA ENGAGEMENT

We all know that social media services have been an effective tool when it comes to engaging with customers. Most businesses prefer to communicate with their customers using their business social media accounts and so do the customers. Since most people have their own personal accounts it would be convenient for them to engage with […]

Content Marketer thinking about different marketing strategies

Highly Effective Marketing Strategies for Small to Mid-sized Businesses

Marketing has a big role in making businesses successful. In some cases, even a mediocre product can be highly successful with a great marketing strategy. However, marketing is a trial and error process as it takes cost, time and planning to implement a new and successful marketing strategy. Coming up with a clear plan is […]

Man doing content writing services in front of laptop

Content: The Unbeatable & Versatile Pacemaker of Digital Marketing

‘Content is king’— is a phrase that has quite frankly been the most accurate way to describe the importance of quality content in today’s digital marketing scene. This year, it has been estimated that over 70% of marketers are concentrating on producing twice the amount of content compared to 2016. Not only that, by 2019, […]

Email Support Agent in front of computer answering email inquiries

Email Support Style Guide That’ll Help Generate Higher Customer Satisfaction

Email is still considered a primary form of customer service communication which helps businesses to contact customers personally and on a regular basis. Email can be used to troubleshoot customer concerns, provide feedback, and also allows customers to ask questions at a time that suits them best. Email is an essential business tool if managed […]

handshake with business man and woman as background

Pros and Cons of Outsourcing

Outsourcing or also known as Business Process Outsourcing (BPO) is a practice used by different companies whereby they allocate portions of work outside a company to perform a specific business process. This is done either domestically or internationally. For the past years, a large number of businesses, from start-ups to corporate giants are turning to outsourcing to […]

laptop displaying moderation trends surrounded with social media icons

Keeping Your Business’ Edge through Smarter Moderation Trends & Strategies

Nowadays, there are many providers of moderation services, but only a few have an array of services that define what moderation truly is for. Moderation is one of the most effective ways to maintain a website’s usability and efficiency. It involves intervention in the form of filtering content such as images, videos, text, profiles, community […]

5 Customer Support Service Tips for Small to Mid-Sized Businesses

One of only a few handful ways independent companies can outshine their competitors is by concentrating on conveying astounding customer service. Without a doubt, your disposition towards your clients characterizes everything about the way you do business. In other words, customer support allows you to influence your own connections through adding a human touch to […]

Gearing Up for 2017’s In-Demand Tech Jobs

2017 is anticipated to be a good year for both fresh graduates and working professionals in the field of IT. According to recent surveys, the employment rate for computer technology-based jobs is expected to continuously rise by approximately 19% from 2010 to 2020. By 2024, there is said to be a 12% increase in technological employment. The surveys […]

Saving Your Business from Delays through White Label Solutions

Online business is not a piece of cake. The competition is very tight and it is like making your chocolate cake to be singled out amidst other chocolate cakes. It really takes time before having the sweet taste of success. Social networking or dating sites are somehow difficult to establish when you are a start-up […]

The Flaw in LastPass

A person can almost find everything on the internet as it is filled to the brim with hundreds of sites. Each site has something to offer which is different from each other. Facebook offers social time, YouTube gives anything to watch, Google is the modern source of knowledge or Dropbox keeps your files. There are […]

Content 2016: Dynamic and Customer-driven

The popular phrase ‘Content is King’ has passed out and lost its impact to be talked about on the social media. Take its crown and hand it down to search engines. Well, it is well-proven that search engines have the authority to dictate the content. This year, it should be taken as an important note. […]

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