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Dive into a collection of stories that highlight the intersection of business growth and cutting-edge technology.

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By New Media Services

Latest Blogs

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Lost in Translation? Not with Multilingual Customer Support
By Althea Lallana
In the ever-evolving world of business, companies are realizing the importance of providing multilingual options to connect with a wider,...
customer support handling customers
Top 10 Customer Complaints & Proven Strategies to Handle Them
By Althea Lallana
Businesses of all kinds have to deal with various challenges everyday—one of which is customer complaints. With changing customer behavior...
Global reach customer support
Global Reach, Local Touch: Multilingual Customer Support Strategies
By Althea Lallana
In this globalized world, the need for effective communication cannot be emphasized enough. This is especially apparent in businesses where...
customer support dealing with irate customer
Turning Lemons into Lemonade: The Power of Positive Complaint Handling
By Althea Lallana
There is always room for improvement in customer service. Businesses that recognize this fact are more likely to achieve long-term...
group of people planning for billing call center
Successful Quality Assurance Strategies in Billing Call Centers
By Althea Lallana
With the rise of modern business operations in the financial industry, successful quality assurance strategies are needed in billing call...
paper that have costs text in it and then cutting by scissors into two
Why Companies Opt for Billing Call Center Outsourcing
By Althea Lallana
Online shopping, digital marketplaces, and e-commerce, in general, are rapidly growing in popularity. As a result, companies are constantly finding...
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