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By Merlene Leano • August 7, 2022
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Latest Blogs

user generated campaigs
Why Is Content Moderation Important for User-Generated Campaigns
By Althea Lallana • February 19, 2024
The 2023 report from Statista reveals that there are 240,000 images uploaded on Facebook every minute, 65,000 photos posted on...
Cover - new media services
Effective Communication Strategies in Billing Customer Support
By Althea Lallana • February 9, 2024
It is one thing to attract and bring more customers to your business and another to effectively communicate with them....
social media moderator
Customer Support in the Age of Social Media
By Althea Lallana • January 25, 2024
Gone are the days of relying on a hotline or email and waiting for what feels like forever to get...
diverse call center agent
Top Trends in Multilingual Customer Support Outsourcing for 2024
By Althea Lallana • January 19, 2024
Another year means another opportunity to revolutionize customer support experiences globally. While most people are concerned with starting the year...
voice support
Voice Support for Multilingual Customer Service: Strategies and Considerations
By Althea Lallana • January 12, 2024
Thanks to technology development, an omnichannel communication model is now possible, bringing customer convenience to new heights. However, around 42%...
call center agent
Lost in Translation? Not with Multilingual Customer Support
By Althea Lallana • December 27, 2023
In the ever-evolving world of business, companies are realizing the importance of providing multilingual options to connect with a wider,...
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