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5 Major Customer Service Mistakes that Drives Customer Away

Your customer service serves as the face of your business. Avoid these 5 major customer support services mistakes to keep your customers happy.

By Merlene Leano
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How Refund Payment Solutions Benefits your Business

Make your business more inviting to potential customers by having an efficient refund system ran by reliable contact center services

By Stephanie Walker
Different types of Tier 2 escalation
How Important is Tier 2 in Escalation Management?

Escalation management has been an outsourcing strategic solutions that helps businesses deliver an organized assistance.

By Stephanie Walker
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How Chat Service Grew as an Excellent Customer Support Tool

Discover how chat service developed from being a simple communication tool to a highly dependable and impressive messaging channel for businesses.

By Stephanie Walker
Security in business content
Moderators: The Content Police

Efficient content moderation services are not just determined by the ability of moderators to read between the lines and monitor user-generated content.

By Stephanie Walker
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Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

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