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By Merlene Leano • August 7, 2022
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Latest Blogs

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What is Content Moderation?
By Merlene Leano • August 22, 2023
With the constantly increasing number of user-generated content uploaded online daily, it should. Despite the fact that user-generated content may...
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7 Advantages of Outsourcing Email Support Services
By Milliscent Lucio • July 28, 2023
Outsourcing is hardly a new concept nowadays. More and more business process outsourcing (BPO) companies are popping up, offering a...
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Top Benefits of Live Chat for Customer Service Teams
By Milliscent Lucio • July 14, 2023
Customer service is not just a call center agent providing customer support. It encompasses everything that has to do with...
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Multilingual Customer Service for Business Expansion
By Milliscent Lucio • June 23, 2023
What is Multilingual Customer Service? As your business grows, there will come a time when you will eventually need to...
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24 Must-Have Customer Service Skills for Every Employee
By Milliscent Lucio • June 14, 2023
What is customer service? From the moment you enter an establishment until long after you finish the transaction, there is...
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6 Steps to an Excellent Digital Customer Experience Strategy | New Media Services
By Merlene Leano • June 13, 2023
Despite the fact that we are not yet living in the Fourth Industrial Revolution (4IR), we have had the opportunity...
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