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6 Steps to an Excellent Digital Customer Experience Strategy | New Media Services
By Merlene Leano
Despite the fact that we are not yet living in the Fourth Industrial Revolution (4IR), we have had the opportunity...
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Understanding Content Moderation Types
By Milliscent Lucio
The internet is a vast space. By "vast," this means roughly half of the world's population, give or take. It's...
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World's 4 Largest Video Game Companies
By Milliscent Lucio
With the rise of esports, movies, and TV shows based on video games, and technological advances, the world of video...
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What is an Inbound Call Center?
By Merlene Leano
One of the most pressing dilemmas after your organization gains recognition from the masses is getting a high volume of...
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What is CSAT (Customer Satisfaction) Score?
By Milliscent Lucio
Most customers are usually vocal about their experiences with a business, either literally or expressed through different media. They can...
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5 Reasons Why Your Business Needs a Ticketing System
By New Media Services
Have you ever been in a state in which you are given so many tasks from different people at such...
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