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Live chat service plaform

5 Proven Mistakes to Avoid in Running a Live Chat Service

With live chat service, it is essential to know the list of mistakes to avoid to ensure efficient business process. ...
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How Flexibility is an Important Factor in Outsourcing Services

Discover how scalability and flexibility contributes as an important factor in your business outsourcing services. ...
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LOOP: An Efficient Messaging System For Better Communication

New Media Service's Live Operator Online Platforms (LOOP) for chat enables seamless, efficient, and messaging between business owners and their customers. ...
Customer Acquisition icon vs. Customer Retention icon in a boxing ring

What is the Difference Between Customer Acquisition & Customer Retention

The fact remains that businesses need customers regardless of whether they are one-time customers, occasional patrons or loyal clients. ...
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NMS And The Affiliate World – Asia Conference

Affiliate World Asia is proud to host 2,800 attendees, 151 exhibitors and 45 speakers from more than 80 countries around the world. ...
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The Link between Live Chat Support and E-commerce Websites

Discover what makes live chat support and e-commerce website click together and how both factors makes your business grow. ...
Customer Support Services Agent shaking hands to a happy customer

How to Deliver Personalized Customer Service?

Implementing a personalized customer support services is a great way to make your business stand out. Here are some tactics you can use to go beyond. ...
Live Chat Services agent dealing with customers

The Right Way to Deal with Customer Requests on Live Chat Service

Make your live chat services more efficient and satisfactory by following the steps on how to properly deal with special customer requests. ...

What is Content Moderation: Our Complete Guide

Discover how content moderation enhances product promotion, brand, & end-user protection for businesses looking to establish a solid online presence. ...
Customer Support Services Agenst Dealing with Angry Customers

5 Proven Ways to Deal with Angry Customers

Improve the way you provide your customer support services through learning the five ways to handle angry customers without losing your cool ...