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Email has become an invaluable business communication tool that has been used for many years. It is used for interdepartmental communication in companies and for addressing client concerns. One of the advantages of email is that you can use it anywhere, provided that you have a stable internet connection. That is why businesses are taking […]

If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours. —Ray Kroc, Founder, McDonald’s As a business, an integral part of your core mission is to make your customers happy. They are your lifeline, and so they […]

Running an interactive online community for your brand can be risky but incorporating text moderation services may keep your brand reputation protected.

While it may sound like an exaggeration, customers are your company's lifeline. Building great relationships with customers should be the top priority of every business in the market right now. At the end of the day, failing to establish relationships with customers cripples your company's ability to generate sales. Without sales, your company is not […]

Cold calling strategies are rapidly overshadowed by new lead-generation systems emerge. Outbound calls tend to have an intimidating ring to them. Imagine calling a complete stranger to promote a specific product or service without knowing whether they require it or not.  It is quite a daunting task to accomplish. What most organizations fail to realize […]