Managing help desks, whether the front or back-office operations is one of the most taxing experiences you would have as a start-up or well-established business. Not to mention, everything is now online, even more so since the pandemic started. If your business is not online, you are at a higher risk of failing to gain […]

When a person orders food online, they expect fast delivery at 15 minutes tops. People scan QR codes to save themselves the trouble of falling in line when making appointments or registering during events

Businesses these days are increasingly divided by the timeless argument of whether a company should stick with the typical onboarding process of in-house employees or resort to hiring an outsourcing agency to handle customer assistance and after-sales services.

In today’s digitized setup, content plays an integral role in catapulting one’s brand into long-term stability. Posting relevant, useful, and niche-focused content has increasingly become crucial now more than ever as it enables you to leverage your competitive edge, reach a wider group of target demographics, and ultimately, gain one step ahead of your competitors. […]

As a marketer, having prior knowledge of your social media target audiences is crucial if you want to get the most out of your marketing strategies. Social media has become one of the most favored channels by businesses in reaching a wider group of target audiences.