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April 15, 2021
Why Do You Need Content Moderation on Dating Site

Have you ever used Tinder, OkayCupid, Match, eharmony or FacebookDating? All of these websites and apps allow you to meet different people and compatible matches from across the globe. 

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April 12, 2021
Difference Between Call Center and Contact Center and Why It Matters

When you hear the terms “call center” and “contact center”, do you always assume that both are pertaining to one and the same thing? At first glance, the two function as a communication channel for businesses and are relatively seen as providing similar benefits.

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April 5, 2021
Inbound vs. Outbound Call Centers: What’s the Difference?

These two types of contrasting methods of contacting customers are what make most businesses go round. Both generate sales, but the methods in doing so differ in several ways. Between the two outreach methods, the burning question

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March 15, 2021
Customer Support vs Customer Service: What’s the Difference?

Do you agree that user support is the same as customer service?
The truth behind whether the two are the same or not has been an ongoing debate among business owners.

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March 4, 2021
How to Create Your Brand on Social Media from Scratch

Are you constantly boggled by how you can successfully brand yourself on social media?Establishing a small business from the bottom is a hard feat to do, especially if you don’t know where to start or worse, how to start. Around 91% of businesses located in the United States

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