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February 27, 2018
5 Major Customer Service Mistakes that Drives Customer Away

Your customer service serves as the face of your business. Avoid these 5 major customer support services mistakes to keep your customers happy.

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February 6, 2018
How Chat Service Grew as an Excellent Customer Support Tool

Discover how chat service developed from being a simple communication tool to a highly dependable and impressive messaging channel for businesses.

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December 18, 2017
What is the Difference Between Customer Acquisition & Customer Retention

The fact remains that businesses need customers regardless of whether they are one-time customers, occasional patrons or loyal clients.

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November 29, 2017
How to Deliver Personalized Customer Service?

Implementing a personalized customer support services is a great way to make your business stand out. Here are some tactics you can use to go beyond.

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November 23, 2017
The Right Way to Deal with Customer Requests on Live Chat Service

Make your live chat services more efficient and satisfactory by following the steps on how to properly deal with special customer requests.

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