Recent Posts

Detract yet delight written farther his general. If in so bred at dare rose lose good. Feel and make two real miss use easy.
September 21, 2023
Tips for Inexpensive Live Chat Operator Outsourcing

Customer experience is the central focus of many companies today. Thanks to the accelerated digitalization rate, businesses are opting to increase customer engagement through the various platforms available. To help with this task, they are expanding customer service teams by outsourcing live chat operators. What Is Live Chat Operator Outsourcing? Live chat operator outsourcing is […]

Read More
July 19, 2022
How to Build Customer Relationship: A Short Definitive Guide

While it may sound like an exaggeration, customers are your company's lifeline. Building great relationships with customers should be the top priority of every business in the market right now. At the end of the day, failing to establish relationships with customers cripples your company's ability to generate sales. Without sales, your company is not […]

Read More
July 16, 2021
10 Reasons to Use Chatbots for Marketing and Driving Sales

As a business owner, you are prone to traveling a lot, mainly as part of promoting your products and expanding your business reach. Say, you are about to re-book your flight, so you look up an airlines’ website to get in touch. Suddenly, something pops up on your screen: A chatbot. The chatbot begins asking […]

Read More
March 9, 2021
Do Customers Really Prefer to Use Live Chat Instead of Sending an Email?

With the digital generation progressively pushing forward, consumers became more meticulous with the brands they support. Today, most consumers opt to buy products from brands they are familiar with

Read More
January 14, 2021
5 Major Industries That Can Benefit From Live Chat Services

Live chat has been a helpful customer service channel to businesses across different industries, here's how they benefit from this adaptable service tool.

Read More

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

Main Office

433 Collins Street,Melbourne. 3000. Victoria, Australia

Other Offices







Get Started

How can we help:

I would like to inquire about career opportunities

    A good company is comprised of good employees. NMS-AU encourages our workforce regardless of rank or tenure to give constructive ideas for operations improvement, workplace morale and business development.

    © 2024 New Media Services | All Rights Reserved
    Privacy and Policy