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December 3, 2020
Difference Between Instant Messaging and Chat

Know the difference between chat and instant messaging and have a better understanding of their chat messaging functions.

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May 27, 2020
6 Crucial Customer Service Skills for Live Chat Agents

Having live chat software on websites can seem like an easy feat. All you have to do is install and go. However, the underlying work involved in ensuring the successful operation of live chat software is not as easy as it seems. The people behind this automated work is a different story.

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February 21, 2020
4 Reasons Live Chat is Important for Your Business

Online businesses have sparked quite a trend over the past decade, primarily because people have become greatly dependent on the internet. The increased dependence on the internet helped open countless opportunities for businesses to thrive. While there are several advantages to putting up a business online, it also has its disadvantages. One of these disadvantages […]

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March 19, 2019
Why Instant Messaging is the Top Communition Tool for Businesses

Instant messaging offers a wide range of advantages for all types of businesses, making it a multi-faceted & formidable tool for branding and communication.

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January 31, 2019
How Multi-Channel Customer Communication Can Benefit Your Business

Multi-platform communication empowers businesses by expanding audience reach and boosting customer satisfaction. Find out how you can take advantage of this

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