Running an interactive online community for your brand can be risky but incorporating text moderation services may keep your brand reputation protected.

Customers, not sellers, now have the lion's share of influence in the market.  Loyalty and customer retention are built based on exceptional customer experience. Typically, people are prepared to pay more for the same goods and services, especially if it's high-quality products at a low price. They become even willing to shell out money if […]

According to a 2019 Statista report, one-third of online users worldwide fall between the ages of 25 and 34. Meanwhile, 18% of users worldwide were between the ages of 18 and 24. In 2021, the total number of internet users is estimated to be around 4,832.89 million, and it is expected to continuously increase and […]

A successful email marketing campaign entails fundamental steps carefully planned and executed to ensure the right audience is targeted for brand promotion.

A business that lacks communication skills can wind up like a lonely child in a sandbox with nobody to play with. Customers are the lifeblood of any business, and so it is imperative to develop an effective communication strategy for your company to stay on track. Without a clear-cut system and plan on customer communication, […]