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November 9, 2017
5 Proven Ways to Deal with Angry Customers

Improve the way you provide your customer support services through learning the five ways to handle angry customers without losing your cool

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October 30, 2017
Here are 9 tips for providing excellent live chat support

Here are the five easy to do live chat tips to establish rapport and create a proactive assistance with your customers.

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September 6, 2017
The Top 6 Pros and Cons of Outsourcing

Outsourcing services is a great way for business to grow but it is essential to consider the pros and cons of outsourcing before opting in.

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August 29, 2017
The Top Moderation Management Trends of 2017

Is your business prepared for the ever-changing trends in moderation? Read on to discover what trends await moderation services.

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January 10, 2017
5 Customer Support Service Tips for Small to Mid-Sized Businesses

Helpful tips for customer support services that small to mid-sized business can apply to provide an exceptional service to customers.

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