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Dive into a collection of stories that highlight the intersection of business growth and cutting-edge technology.

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By New Media Services

Latest Blogs

a step towards building a community
UGC Content Moderation: A Step Towards Building a Community of Trust
By Althea Lallana
Have you ever wondered what the world would look like without UGC content moderation? Without someone or something keeping an...
user generated campaigs
Why Is Content Moderation Important for User-Generated Campaigns
By Althea Lallana
The 2023 report from Statista reveals that there are 240,000 images uploaded on Facebook every minute, 65,000 photos posted on...
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Effective Communication Strategies in Billing Customer Support
By Althea Lallana
It is one thing to attract and bring more customers to your business and another to effectively communicate with them....
social media moderator
Customer Support in the Age of Social Media
By Althea Lallana
Gone are the days of relying on a hotline or email and waiting for what feels like forever to get...
diverse call center agent
Top Trends in Multilingual Customer Support Outsourcing for 2024
By Althea Lallana
Another year means another opportunity to revolutionize customer support experiences globally. While most people are concerned with starting the year...
voice support
Voice Support for Multilingual Customer Service: Strategies and Considerations
By Althea Lallana
Thanks to technology development, an omnichannel communication model is now possible, bringing customer convenience to new heights. However, around 42%...
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