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Latest Blogs

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Outsourcing Support Services: Strategies for Success in Today's Competitive Market
By Alyssa Maano • March 29, 2024
Maintaining excellent customer service is crucial for business success. However, hiring an in-house customer support team to handle all communication...
call center agent
How Business Process Outsourcing Call Centers Are Transforming the Industry
By Laniel Arive • March 22, 2024
These days, many companies are becoming more aware of how helpful it is to get support from a business process...
Customer-Centric Culture for an Outstanding Customer Service for Business
Creating a Customer-Centric Culture for Outstanding Customer Service for Business
By Laniel Arive • March 15, 2024
Whether physical or online shops, customers play a vital role in keeping any business alive. If anything, they are the...
tackling the challenges of outsourcing
From Communication to Quality Control: Tackling the Challenges of Outsourcing
By Althea Lallana • March 8, 2024
While businesses strive to market their products and services, they also do their best to address the challenges of outsourcing...
How Automated Moderation is Addressing Online Challenges
How Automated Moderation is Addressing Online Challenges
By Althea Lallana • March 1, 2024
Imagine driving without traffic lights in a high traffic area; that's how the online world would be without automated content...
a step towards building a community
UGC Content Moderation: A Step Towards Building a Community of Trust
By Althea Lallana • February 23, 2024
Have you ever wondered what the world would look like without UGC content moderation? Without someone or something keeping an...
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