Blog

A HOME FOR INSPIRING STORIES ON BUSINESS AND TECHNOLOGY.

Latest Blogs

call center agent
How Business Process Outsourcing Call Centers Are Transforming the Industry

These days, many companies are becoming more aware of how helpful it is to get support from a business process outsourcing call center.  But before anything else, what is a BPO call center, and how does it transform the business industry? Business processing outsourcing, popularly known as BPO, refers to the strategic approach of hiring […]

By Laniel Arive
Customer-Centric Culture for an Outstanding Customer Service for Business
Creating a Customer-Centric Culture for Outstanding Customer Service for Business

Whether physical or online shops, customers play a vital role in keeping any business alive. If anything, they are the sole reason why businesses exist. Thus, it is essential to hold them in the loop and, if one must, make them the center of the universe. In other words, providing outstanding customer service for business […]

By Laniel Arive
tackling the challenges of outsourcing
From Communication to Quality Control: Tackling the Challenges of Outsourcing

While businesses strive to market their products and services, they also do their best to address the challenges of outsourcing to a third-party vendor.  Outsourcing is the process of hiring external service providers responsible for performing and completing specific tasks. This approach brings several benefits to businesses, such as: Because around 70% of companies go […]

By Althea Lallana
How Automated Moderation is Addressing Online Challenges
How Automated Moderation is Addressing Online Challenges

Imagine driving without traffic lights in a high traffic area; that's how the online world would be without automated content moderation. This content moderation service is instrumental in creating a safe, organized, and enjoyable online space for everyone.  So, what is automated moderation? How does it address online challenges? Automated content moderation uses technological tools […]

By Althea Lallana
a step towards building a community
UGC Content Moderation: A Step Towards Building a Community of Trust

Have you ever wondered what the world would look like without UGC content moderation? Without someone or something keeping an eye on the content we create, post, or share online? It would likely result in an uncontrollable and unpredictable digital world. It is like a game without rules, confusing and chaotic. This is why content […]

By Althea Lallana
1 5 6 7 8 9 29
SOLUTION FOR BUSINESS NEEDS

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

Main Office

433 Collins Street,Melbourne. 3000. Victoria, Australia

Other Offices

Melbourne

Manila

Amsterdam

Texas

Zurich

Dnipro

Get Started

How can we help:

I would like to inquire about career opportunities


    A good company is comprised of good employees. NMS-AU encourages our workforce regardless of rank or tenure to give constructive ideas for operations improvement, workplace morale and business development.

    © 2024 New Media Services | All Rights Reserved
    Privacy and Policy
    crosschevron-down