CONTACT US
Blogs

A Home for Inspiring Stories On Business 
and Technology

By Alyssa Maano • August 7, 2022
By Alyssa Maano • February 1, 2023
By nmscreativedesign • March 14, 2025

Latest Blogs

How Ecommerce Customer Service Outsourcing Can Enhance Customer Satisfaction
How to Outsource E-commerce Customer Support for Improved Satisfaction
By Alyssa Maano • August 9, 2024
E-commerce is undeniably on the rise. In numbers, this industry is expected to make up a quarter of the world’s...
Why is Customer Service Important
Why is Customer Service Important for Business Success?
By nmscreativedesign • August 2, 2024
Customer service is the cornerstone of any business. It defines brand reputation. Exceptional customer service leads to satisfaction, loyalty, and...
What are the Benefits of Business Process Outsourcing
Addressing Operational Needs: Benefits of Business Process Outsourcing
By Alyssa Maano • July 27, 2024
A fast-paced and ever-changing economic landscape poses a myriad of challenges to businesses regardless of size. While startups apparently struggle...
A contact center agent signifying the role of business process outsourcing in healthcare industry
Exploring the Role of Business Process Outsourcing in Healthcare Industry
By Alyssa Maano • July 19, 2024
The healthcare industry is pivotal in shaping the health and safety of populations. However, managing administrative tasks, billing issues, and...
A customer support service provider chatting using different languages to show multilingual customer care
Unlocking Global Success through Multilingual Customer Care
By Alyssa Maano • July 13, 2024
Every business wants to expand operations into international markets. While globalizing can increase customers and sales, it also comes with...
A content moderator reviewing safe and unsafe content to show the importance of content moderation in social media
Creating a Safe and Respectful Online Community by Understanding the Importance of Content Moderation in Social Media
By Alyssa Maano • July 5, 2024
Social media is a crucial part of our lives. It’s the first thing we check when we wake up and...
1 2 3 4 5 6 … 25
Solution for Business Needs

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

Main Office

1710/35 Spring Street, Melbourne, VIC 3000 Australia

Other Offices

Melbourne

Texas

Manila

Zurich

Amsterdam

Dnipro

Follow Us:

Get Started

How can we help:

I would like to inquire about career opportunities


    A good company is comprised of good employees. NMS-AU encourages our workforce regardless of rank or tenure to give constructive ideas for operations improvement, workplace morale and business development.

    © 2024 New Media Services | All Rights Reserved
    crosschevron-down