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By Merlene Leano • August 7, 2022
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By nmscreativedesign • March 14, 2025

Latest Blogs

How Ecommerce Customer Service Outsourcing Can Enhance Customer Satisfaction
How to Outsource E-commerce Customer Support for Improved Satisfaction
By Alyssa Maano • August 9, 2024
E-commerce is undeniably on the rise. In numbers, this industry is expected to make up a quarter of the world’s...
Why is Customer Service Important
Why is Customer Service Important for Business Success?
By nmscreativedesign • August 2, 2024
Customer service is the cornerstone of any business. It defines brand reputation. Exceptional customer service leads to satisfaction, loyalty, and...
What are the Benefits of Business Process Outsourcing
Addressing Operational Needs: Benefits of Business Process Outsourcing
By Laniel Arive • July 27, 2024
A fast-paced and ever-changing economic landscape poses a myriad of challenges to businesses regardless of size. While startups apparently struggle...
A contact center agent signifying the role of business process outsourcing in healthcare industry
Exploring the Role of Business Process Outsourcing in Healthcare Industry
By John Calongcagon • July 19, 2024
The healthcare industry is pivotal in shaping the health and safety of populations. However, managing administrative tasks, billing issues, and...
A customer support service provider chatting using different languages to show multilingual customer care
Unlocking Global Success through Multilingual Customer Care
By John Calongcagon • July 13, 2024
Every business wants to expand operations into international markets. While globalizing can increase customers and sales, it also comes with...
A content moderator reviewing safe and unsafe content to show the importance of content moderation in social media
Creating a Safe and Respectful Online Community by Understanding the Importance of Content Moderation in Social Media
By John Calongcagon • July 5, 2024
Social media is a crucial part of our lives. It’s the first thing we check when we wake up and...
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