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four ways of customer service employees
Employees Customer Service Knowledge and Its Importance

Customer service is considered to be the front liners of every businesses, but this should not be exclusive to your agents but to all employees - Here's why

By Stephanie Walker
different aspects of customer service
5 Types of Customer Service

Be one step ahead of your competitors by discovering the 5 major types and skills of customer support that helps in delivering excellent customer service.

By Merlene Leano
the future of live chat being used
5 Future Innovations of Live Chat Service for 2018

Live chat will continuously play a big role in enhancing customer service in the near future, here are several live chat innovations to look forward to.

By Merlene Leano
Ad Compliance moderator posting and creating
The Importance of Employing Ad Compliance Moderation

Advertisements on your website affect the way consumers view your brand. Ad compliance moderation ensure that these ads don’t turn your visitors away.

By Stephanie Walker
Different way protecting the content moderator mental health
6 Effective Ways to Protect Content Moderator Mental Health

Discover the 3 effective ways on how companies and huge industries protect content moderators from monitoring offensive and sensitive materials online.

By Stephanie Walker
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Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

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