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security in order verification
Why Order Verification is a Reliable E-commerce Tool

Order verification is a form of customer support service that secures sensitive customer information and ensures a smooth transaction for online purchases.

By Stephanie Walker
new media services in collision
New Media Services to Attend Collision Conference 2018

New Media Services will be attending “Collision Conference 2018”, one of the fastest growing tech conferences in America.

By New Media Services
four ways of customer service employees
Employees Customer Service Knowledge and Its Importance

Customer service is considered to be the front liners of every businesses, but this should not be exclusive to your agents but to all employees - Here's why

By Stephanie Walker
different aspects of customer service
5 Types of Customer Service

Be one step ahead of your competitors by discovering the 5 major types and skills of customer support that helps in delivering excellent customer service.

By Merlene Leano
the future of live chat being used
5 Future Innovations of Live Chat Service for 2018

Live chat will continuously play a big role in enhancing customer service in the near future, here are several live chat innovations to look forward to.

By Merlene Leano
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