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difference between customer support and customer service
Customer Support vs Customer Service: What’s the Difference?

Do you agree that user support is the same as customer service?
The truth behind whether the two are the same or not has been an ongoing debate among business owners.

By Stephanie Walker
customer service introducing the live chat
Do Customers Really Prefer to Use Live Chat Instead of Sending an Email?

With the digital generation progressively pushing forward, consumers became more meticulous with the brands they support. Today, most consumers opt to buy products from brands they are familiar with

By Merlene Leano
Thinking of how to create a brand on social media
How to Create Your Brand on Social Media from Scratch

Are you constantly boggled by how you can successfully brand yourself on social media?Establishing a small business from the bottom is a hard feat to do, especially if you don’t know where to start or worse, how to start. Around 91% of businesses located in the United States

By Stephanie Walker
Building business brand online
How to Build Your Business Brand Online: The 2021 Guide Edition

With the digital generation progressively pushing forward, consumers became more meticulous with the brands they support. Today, most consumers opt to buy products from brands they are familiar with

By Merlene Leano
Security for social media or branding reputation
Ways to Protect Your Brand Reputation on Social Media

So you’ve decided to establish an online presence by creating a business page on social media. After much deliberation on which platforms to use

By Merlene Leano
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