Customer service is considered to be the front liners of every businesses, but this should not be exclusive to your agents but to all employees - Here's why
Be one step ahead of your competitors by discovering the 5 major types and skills of customer support that helps in delivering excellent customer service.
Live chat will continuously play a big role in enhancing customer service in the near future, here are several live chat innovations to look forward to.
Advertisements on your website affect the way consumers view your brand. Ad compliance moderation ensure that these ads don’t turn your visitors away.
Discover the 3 effective ways on how companies and huge industries protect content moderators from monitoring offensive and sensitive materials online.
Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.
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433 Collins Street,Melbourne. 3000. Victoria, Australia
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A good company is comprised of good employees. NMS-AU encourages our workforce regardless of rank or tenure to give constructive ideas for operations improvement, workplace morale and business development.