Blog

A HOME FOR INSPIRING STORIES ON BUSINESS AND TECHNOLOGY.

Latest Blogs

a doctor assisting a customer
Top 7 Ways to Improve Customer Service in Healthcare

The issue of health is a cause of anxiety for many people. It can be a sensitive subject, whether it's a routine check-up, purchasing medications, getting x-rays, or inquiring about health insurance. Due to these reasons, a more critical eye is pointed towards choosing the right medical company. Particularly after the outbreak of the pandemic, […]

By Merlene Leano
man standing for his reputation
The 5 Online Reputation Management Trends To Watch in 2022

The tides are changing, and attuning to the latest reputation management trends of 2021 is a must to thrive and become one of the leading brands near you. In Maslow’s Hierarchy of Needs, Reputation places fourth.

By Milliscent Lucio
dropshipping customer service banner
Dropshipping Customer Service: Everything You Need to Know

Did you know that being a retailer doesn't require a huge investment of funds or a large amount of warehouse space? It may come as a surprise to you, but all you need is a laptop, a reliable internet connection, a small amount of money, and some good contracts. This is referred to as dropshipping. […]

By Milliscent Lucio
automotive industry banner
Customer Service in the Automotive Industry: Importance and Trends

A well-planned purchase of a vehicle is one of the most major possible expenditures a person can make, second only to the purchase of a house, and therefore requires careful consideration and preparation. As such, customers are investing a greater amount of their time and energy into the process of gathering information that might serve […]

By Merlene Leano
client and employee onboarding
How to Onboard New Clients: A Quick Guide

Picture this scenario: You are part of a sales or customer acquisition team responsible for increasing the business’s revenue through closing more new deals and projects with new clients. After all the late-night phone calls, after hour edits, stressful weekends, and bottomless coffee mugs that you and your team have devoted in acquiring a new […]

By Merlene Leano
1 8 9 10 11 12 38
SOLUTION FOR BUSINESS NEEDS

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

Main Office

433 Collins Street,Melbourne. 3000. Victoria, Australia

Other Offices

Melbourne

Manila

Amsterdam

Texas

Zurich

Dnipro

Get Started

How can we help:

I would like to inquire about career opportunities


    A good company is comprised of good employees. NMS-AU encourages our workforce regardless of rank or tenure to give constructive ideas for operations improvement, workplace morale and business development.

    © 2024 New Media Services | All Rights Reserved
    Privacy and Policy
    crosschevron-down