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Choosing the Right Customer Service Outsourcing Partner
By New Media Services
What is Customer Service Outsourcing? Customer service outsourcing involves engaging a third-party vendor to manage customer support for you so...
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What is Content Moderation?
By Merlene Leano
With the constantly increasing number of user-generated content uploaded online daily, it should. Despite the fact that user-generated content may...
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7 Advantages of Outsourcing Email Support Services
By Milliscent Lucio
Outsourcing is hardly a new concept nowadays. More and more business process outsourcing (BPO) companies are popping up, offering a...
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Top Benefits of Live Chat for Customer Service Teams
By Milliscent Lucio
Customer service is not just a call center agent providing customer support. It encompasses everything that has to do with...
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Multilingual Customer Service for Business Expansion
By Milliscent Lucio
What is Multilingual Customer Service? As your business grows, there will come a time when you will eventually need to...
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24 Must-Have Customer Service Skills for Every Employee
By Milliscent Lucio
What is customer service? From the moment you enter an establishment until long after you finish the transaction, there is...
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