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October 18, 2022
Customer Service in the Automotive Industry: Importance and Trends

A well-planned purchase of a vehicle is one of the most major possible expenditures a person can make, second only to the purchase of a house, and therefore requires careful consideration and preparation. As such, customers are investing a greater amount of their time and energy into the process of gathering information that might serve […]

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September 6, 2022
Full Guide to Email Design + Real Examples

Attracting a large number of people's attention with visually appealing content is no longer the only goal of a good email design. To design an email in today's extremely demanding and competitive industry is to interact with your target audience on a more personal level. It is to develop quality emails that are capable of […]

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August 7, 2022
How to Write an Email to a Customer? Here are 7 Surefire Ways! (With Free Customer Service Email Templates)

Email has become an invaluable business communication tool that has been used for many years. It is used for interdepartmental communication in companies and for addressing client concerns. One of the advantages of email is that you can use it anywhere, provided that you have a stable internet connection. That is why businesses are taking […]

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July 14, 2022
Here are Free Examples of the Best Outbound Call Scripts

Cold calling strategies are rapidly overshadowed by new lead-generation systems emerge. Outbound calls tend to have an intimidating ring to them. Imagine calling a complete stranger to promote a specific product or service without knowing whether they require it or not.  It is quite a daunting task to accomplish. What most organizations fail to realize […]

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July 6, 2022
How to Conduct a Customer Experience Audit

Customers, not sellers, now have the lion's share of influence in the market.  Loyalty and customer retention are built based on exceptional customer experience. Typically, people are prepared to pay more for the same goods and services, especially if it's high-quality products at a low price. They become even willing to shell out money if […]

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