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Customer Service in Gaming Industry: Importance and Challenges

The gaming industry offers an engaging diversion for people at home looking for social interaction. The said leisurely activity is defined as playing e-games conducted through multiple means, such as using computers, consoles, or mobile phones. Due to the COVID-1 pandemic, people mostly stay at home, which is why several people are turning to game […]

By Stephanie Walker
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10 Best Virtual Assistant Companies

Managing help desks, whether the front or back-office operations is one of the most taxing experiences you would have as a start-up or well-established business. Not to mention, everything is now online, even more so since the pandemic started. If your business is not online, you are at a higher risk of failing to gain […]

By Stephanie Walker
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How to Convert Website Live Chat into Valuable Leads

Businesses these days are increasingly divided by the timeless argument of whether a company should stick with the typical onboarding process of in-house employees or resort to hiring an outsourcing agency to handle customer assistance and after-sales services.

By Stephanie Walker
Who and What Are Influencers: The History and the Future of Influencers

Everywhere we look, we see famous people from all walks of life, advertising products and services they have received from various companies. A photo here, and another photo there, all portraying a strategic angle that shows one’s good side...

By Anastasiia Bilous
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How to Create Your Brand on Social Media from Scratch

Are you constantly boggled by how you can successfully brand yourself on social media?Establishing a small business from the bottom is a hard feat to do, especially if you don’t know where to start or worse, how to start. Around 91% of businesses located in the United States

By Stephanie Walker
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