A HOME FOR INSPIRING STORIES ON BUSINESS AND TECHNOLOGY.

Customers, not sellers, now have the lion's share of influence in the market.  Loyalty and customer retention are built based on exceptional customer experience. Typically, people are prepared to pay more for the same goods and services, especially if it's high-quality products at a low price. They become even willing to shell out money if […]

The gaming industry offers an engaging diversion for people at home looking for social interaction. The said leisurely activity is defined as playing e-games conducted through multiple means, such as using computers, consoles, or mobile phones. Due to the COVID-1 pandemic, people mostly stay at home, which is why several people are turning to game […]

Managing help desks, whether the front or back-office operations is one of the most taxing experiences you would have as a start-up or well-established business. Not to mention, everything is now online, even more so since the pandemic started. If your business is not online, you are at a higher risk of failing to gain […]

Businesses these days are increasingly divided by the timeless argument of whether a company should stick with the typical onboarding process of in-house employees or resort to hiring an outsourcing agency to handle customer assistance and after-sales services.

Everywhere we look, we see famous people from all walks of life, advertising products and services they have received from various companies. A photo here, and another photo there, all portraying a strategic angle that shows one’s good side...