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By Merlene Leano • August 7, 2022
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Latest Blogs

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Understanding Content Moderation Types
By Milliscent Lucio • May 31, 2023
The internet is a vast space. By "vast," this means roughly half of the world's population, give or take. It's...
a person playing a video game
World's 4 Largest Video Game Companies
By Milliscent Lucio • May 26, 2023
With the rise of esports, movies, and TV shows based on video games, and technological advances, the world of video...
agents having inbound call center
What is an Inbound Call Center?
By Merlene Leano • May 18, 2023
One of the most pressing dilemmas after your organization gains recognition from the masses is getting a high volume of...
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What is CSAT (Customer Satisfaction) Score?
By Milliscent Lucio • May 12, 2023
Most customers are usually vocal about their experiences with a business, either literally or expressed through different media. They can...
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5 Reasons Why Your Business Needs a Ticketing System
By New Media Services • May 9, 2023
Have you ever been in a state in which you are given so many tasks from different people at such...
agents on a contact center
What Is a Contact Center?
By Milliscent Lucio • May 3, 2023
Nobody likes waiting in line. It is time-consuming, mind-numbing, and cuts into any chance of being productive. But it’s even...
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