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Dive into a collection of stories that highlight the intersection of business growth and cutting-edge technology.

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Latest Blogs

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What Is a Contact Center?
By Milliscent Lucio
Nobody likes waiting in line. It is time-consuming, mind-numbing, and cuts into any chance of being productive. But it’s even...
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Feedback From Customers: How Do You Get It?
By Milliscent Lucio
A lot goes into corporate operations, particularly product and service creation. all the way from product planners and designers to...
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6 Key Benefits of Customer Satisfaction Surveys
By Milliscent Lucio
With tons of brands emerging to steal the spotlight, a major factor affecting a company’s ability to thrive in this...
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4 Types Of Transcription: Definition and Examples
By Merlene Leano
Transcription services have evolved into a valuable tool that allows businesses to save time and money. By converting speech, audio,...
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What Is SaaS Customer Support: Definitive Guide
By Milliscent Lucio
The growth and ongoing improvement of cloud-based computing is gaining traction and shows no signs of abating. In fact, Gartner’s...
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Top 8 Best Shopify Customer Service Companies WorldWide
By Merlene Leano
Originally an online store for snowboarding equipment, Shopify has developed into a cloud-based ecommerce platform that lets users build and...
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