Email support is one of the pillars of effective customer support. It is a convenient and easy-to-use communication channel between online brands and customers. Despite the growing trend of social media and live chat support for businesses, email remains one of the widely used platforms for customer service. In fact, around 62% of customers prefer […]
Attracting a large number of people's attention with visually appealing content is no longer the only goal of a good email design. To design an email in today's extremely demanding and competitive industry is to interact with your target audience on a more personal level. It is to develop quality emails that are capable of […]
Your customer service serves as the face of your business. Avoid these 5 major customer support services mistakes to keep your customers happy.
Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.
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A good company is comprised of good employees. NMS-AU encourages our workforce regardless of rank or tenure to give constructive ideas for operations improvement, workplace morale and business development.
