Moderators are tasked to filter thousands of pieces of user-generated content on a daily basis. The truth is that situations where UGC outweighs moderator resources occur more frequently than anticipated. It is for this reason that automated moderation (also known as AI moderation) was created. Automated moderation is said to help human moderators get more […]

The use of artificial intelligence in customer service has left a significant impact on how firms execute customer-centric methods, and that’s over the span of just a few years. AI has considerably augmented business marketing functions, making it easier for them to create more personalized solutions to meet client needs. Also, more and more firms […]

To control spam and abusive contents, moderation services enables the users to be protected with potential threat caused by inappropriate, prohibited and repetitive user posts.

AI moderation and live moderation may differ in how each is executed, but both can work together to produce a stronger defense against malicious content.

Is your business prepared for the ever-changing trends in moderation? Read on to discover what trends await moderation services.