Gone are the days of relying on a hotline or email and waiting for what feels like forever to get help when encountering problems with a product or service. In today’s digital era, a lot has changed in the contact center services industry. The growing popularity of social media platforms, such as Facebook, Instagram, and […]
Discover how social media engagement provides a number of benefits to your business management.
Learn how social media moderation can help you protect your business brand from harmful, inappropriate, and unwanted contents posted online.
Social media monitoring and social media moderation are interlinked processes vital for online branding and managing a business' online community.
The roles and responsibilities of online community moderators are crucial in strengthening a brand's online presence. Here's why Hiring them is a Must.
Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.
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433 Collins Street,Melbourne. 3000. Victoria, Australia
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A good company is comprised of good employees. NMS-AU encourages our workforce regardless of rank or tenure to give constructive ideas for operations improvement, workplace morale and business development.
