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Here are 9 tips for providing excellent live chat support

Here are the five easy to do live chat tips to establish rapport and create a proactive assistance with your customers.

By New Media Services
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The Top 6 Pros and Cons of Outsourcing

Outsourcing services is a great way for business to grow but it is essential to consider the pros and cons of outsourcing before opting in.

By New Media Services
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The Top Moderation Management Trends of 2017

Is your business prepared for the ever-changing trends in moderation? Read on to discover what trends await moderation services.

By New Media Services
5 Customer Support Service Tips for Small to Mid-Sized Businesses

Helpful tips for customer support services that small to mid-sized business can apply to provide an exceptional service to customers.

By New Media Services
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