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By Merlene Leano • August 7, 2022
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Latest Blogs

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Customer Escalation Management: Our Complete Guide
By Merlene Leano • March 7, 2019
Find out why Escalation Management plays a vital role in improving your customer engagement and helps in maintaining customer loyalty.
New Media Services at The European Summit 2019
By New Media Services • February 13, 2019
NMS attends The European Summit (TES) at The Oitavos Hotel, Cascais, Lisbon, Portugal and will host a Seminar that promises...
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7 Benefits of Text Messaging for Business Communication
By Stephanie Walker • February 8, 2019
Text messaging for business delivers multiple opportunities for engaging more customers, delivering more personalized assistance and gaining higher ROI
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What is Content Moderation: Our Complete Guide
By Stephanie Walker • January 22, 2019
Discover how content moderation enhances product promotion, brand, & end-user protection for businesses looking to establish a solid online presence.
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How Online Community Moderators Save Brands & End-Users
By Stephanie Walker • November 23, 2018
The roles and responsibilities of online community moderators are crucial in strengthening a brand's online presence. Here's why Hiring them...
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What Is the Difference Between Automated and Human Content Moderation
By Stephanie Walker • October 30, 2018
AI moderation and live moderation may differ in how each is executed, but both can work together to produce a...
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