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October 30, 2018
What Is the Difference Between Automated and Human Content Moderation

AI moderation and live moderation may differ in how each is executed, but both can work together to produce a stronger defense against malicious content.

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September 12, 2018
How User-Generated Content Can Improve Your Brand's Credibility

User-generated content portrays a big role in making your business brand more credible and trustworthy. Find out the reason why business should embrace UGC.

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June 18, 2018
How Live Chat Support Enhances Customer Service

Employing live support helps enhance a brand's customer service while unlocking opportunities to boost sales, maximize manpower and enhance B2C relations.

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June 13, 2018
6 Must-Have Features of Support Ticket System

Support ticket system can be more reliable and cost-effective if it is enhanced with features that bank on customer convenience, practicality, and teamwork

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June 5, 2018
2018 Beginner's Guide to Banner Design for Businesses

Banner design for brands entails keeping up with ever-changing trends and demands while reflecting key factors that help make it an effective marketing tool

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