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December 21, 2022
Healthcare Call Center Best Practices

Call centers are becoming an increasingly important tool for businesses and organizations in a wide range of industries, as they enable these entities to guarantee that they will maintain strong connections with their customers, whether those connections are maintained in person or digitally. This statement could not be more accurate for the healthcare industry. Call […]

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December 15, 2022
Top 7 Ways to Improve Customer Service in Healthcare

The issue of health is a cause of anxiety for many people. It can be a sensitive subject, whether it's a routine check-up, purchasing medications, getting x-rays, or inquiring about health insurance. Due to these reasons, a more critical eye is pointed towards choosing the right medical company. Particularly after the outbreak of the pandemic, […]

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October 18, 2022
Customer Service in the Automotive Industry: Importance and Trends

A well-planned purchase of a vehicle is one of the most major possible expenditures a person can make, second only to the purchase of a house, and therefore requires careful consideration and preparation. As such, customers are investing a greater amount of their time and energy into the process of gathering information that might serve […]

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October 10, 2022
How to Onboard New Clients: A Quick Guide

Picture this scenario: You are part of a sales or customer acquisition team responsible for increasing the business’s revenue through closing more new deals and projects with new clients. After all the late-night phone calls, after hour edits, stressful weekends, and bottomless coffee mugs that you and your team have devoted in acquiring a new […]

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September 23, 2022
5 Proven Benefits Of Social Media Engagement For Business

Discover how social media engagement provides a number of benefits to your business management.

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