Text Chat Operator Services

Scale your business to meet rising customer demand. Outsource our multilingual text chat operator services and maximize the potential of your platform.

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Chat Operator Services

Chat Operator Service provides service, assistance, and entertainment to customers through a messaging app. This is a cheaper and much faster alternative to the more traditional customer service channels. Similarly, this service is provided by live text chat operators along with our own proprietary chat system called Live Operator Online Platform (LOOP) and Live Chat Support System to maintain a human connection and a positive customer service experience.

Features
  • Multilingual Operators
    • We support the following languages:
      • Arabic, English, French, German, Italian, Japanese, Korean, Malaysian, Portuguese, Spanish, Thai
  • Flexible Service Implementation
  • Real-Time Metrics and Reports

Find out what our exclusive lineup of text chat operator services has in store for you

Live Chat

Respond to customer inquiries at lightning speed! Our multilingual live chat operator service goes above and beyond expectations to deliver quality service. Coupled with our expert operators is our proprietary messaging platform, meaning double the efficiency.

Platform features (Live Chat Support):
  • Exceptional agents with 24/7 live chat serviceability
  • Real-time updates and quick response
  • Adaptive & Customizable live chat system
  • Added Security Features
  • Secure system to fit basic to complex service demands
  • Personalized reporting system

IM CHAT

Long queues affecting your customer loyalty? Don’t let your customers wait. Combine our IM chat service operators’ efficiency with our steadfast instant messaging platform, LOOP.
Platform features (Live Chat Support):
  • Exceptional agents with 24/7 live chat serviceability
  • Real-time updates and quick response
  • Adaptive & Customizable live chat system
  • Added Security Features
  • Secure system to fit basic to complex service demands
  • Personalized reporting system
  • Operator Only
    • Do you already have a messaging platform but lack the manpower to run it? We’ve got your back! You can go Operator-Only and assign our text chat operators to any required task.

Case Studies

Logistics Facility

The client is steadily growing their business and wants to continue streamlining their business as they carry on with their operations.

See full case study

Mobile Games Development Company

The client has a steady increase in the number of new users installing and checking out their mobile games on their smartphones.

See full case study

Healthcare Company

The client is based in Tampa, Florida. They have been offering a variety of healthcare services in their locale.

See full case study
SOLUTION FOR BUSINESS NEEDS

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

Main Office

433 Collins Street,Melbourne. 3000. Victoria, Australia

Other Offices

Melbourne

Manila

Amsterdam

Texas

Zurich

Dnipro

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