EMAIL SUPPORT OUTSOURCING SERVICES

Outsource email support services dedicated to giving prompt and precise responses to customer queries. Experience top-notch multilingual customer service email management.

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General Inquiries

Refund Management

Cancellation

Explore our

Email Support Outsourcing Services

Tired of full inboxes filled with unopened emails?

Say goodbye to email overload with our round-the-clock email customer support tailored to your business needs. Let no message go unanswered.

Engagement

  • Inquiry

Let us take care of your customer inquiries and free your in-house staff to focus on your core business processes.

  • Refunds (processing)
Your rules, your requests. We handle refunds with precision, ensuring you get the outcomes you desire.
  • Cancellation

Do away with multiple back and forths. We verify cancellation requests at record speed, avoiding delays and irate customers.

Find out what our exclusive lineup of email support outsourcing services has in store for you

Features and Coverage

We are adept in multilingual email support services. Our services cover the following:

Features

  • Multilingual Assistance
    • Available Languages:  English, Italian, Spanish, French, Portuguese, German, Arabic, Japanese, Korean, Malaysian, Thai
    • Other languages available upon request
  • 24/7 Availability
  • Quick handling based on Client’s preferred time-frame
  • Actual agent replies as well as Template-based replies

Coverage

  • Available on per email, per issue thread closed, or per hour basis
  • Shared or dedicated agents available
  • Schedule- based messaging or 24/7 support

Case Studies

Freight Company

The company has been operating for nearly five years and they want to increase awareness about their services to a broader range of clientele.

See full case study

Payment Processing Company

The client’s company specializes in cashless payments for various transactions, such as online shopping and e-commerce, bills payment, and..

See full case study

Tech Support
Business

The client offers tech assistance to startups and SMEs. Their remote-based support service is popular nationwide among their customers.

See full case study
SOLUTION FOR BUSINESS NEEDS

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

Main Office

433 Collins Street,Melbourne. 3000. Victoria, Australia

Other Offices

Melbourne

Manila

Amsterdam

Texas

Zurich

Dnipro

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