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Multilingual Customer
Support Services

Centralize your user assistance with our multilingual customer support outsourcing services. Our expert agents and contact center services help deliver quick and high-quality assistance.

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Explore Our Multilingual Customer
Support Services

We are adept in outsourced customer support services. Our services cover the following:

Voice Support

Our voice support services specialize in 24/7 multilingual refund management.

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Email Support

An email support service that can handle, engage and support multiple end-users in multiple languages.

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Live Chat Support

A website integrated 24/7 live chat solution for handling incoming customer inquiries in real-time.

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BIlling Customer Support

A billing customer support specializing in general inquiries, cancellations, and refund management services.

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Payment Processing Solutions

Our Multilingual Customer Support solution’s core expertise lies in billing and refund management services for online payment
processing services, designed to equip businesses with a comprehensive omnichannel capability.

Features & Coverage

Multilingual Customer Support Services Features & Coverage

We are adept in outsourced customer support services. Our services cover the following:

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Latest Insights

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In today’s digital world, internet safety for kids should be the top priority of online platforms. Children use the internet...
Understanding how to manage risk from a new business using reliable and effective customer support services.
Understanding how to manage risk from a new business using reliable and effective customer support services.
By John Calongcagon
Starting a new business can be an exciting venture for anyone. However, it also comes with its fair share of...
How to Start a Business with Ease by Leveraging Business Process Outsourcing
How To Start a Business Successfully with Business Process Outsourcing Solutions
By nmscreativedesign
Starting a business is an exciting but also challenging endeavor. For entrepreneurs, the biggest concern is where to start, especially...
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Solution for Business Needs

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

Main Office

1710/35 Spring Street, Melbourne, VIC 3000 Australia

Other Offices

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info@newmediaservices.com.au

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