Our 24/7 live chat support services is committed to establishing customer trust and boosting engagement.
General Inquiries
Refund Management
Cancellation
Enable real-time and personalized assistance that’s convenient and practical for both your business and your customers. Our multilingual live chat support outsourcing handles incoming chats from customers.
Retain quality in your customer service. Say goodbye to delays and hello to instant responses, making your customers feel heard and valued.
Benefit from our wealth of experience in refund processing—we've honed the skills to tackle any situation with precision and expertise.
Maximize your efficiency and enhance customer convenience. Delegate your cancellation requests to our expert agents.
The client is an online store specializing in selling bicycle parts and other products including motor accessories, small appliances, and activewear.
See full case study
The client recently opened a line of organic beauty products. Their products comprised cruelty-free makeup, lotions, bath soaps, and health supplements.
See full case study
The client launched a digital boutique in 2016. During the first two years, sales and traffic were abundant. In 2019, the management launched a new line
Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.
Main Office
433 Collins Street,Melbourne. 3000. Victoria, Australia
Other Offices
Melbourne
Manila
Amsterdam
Texas
Zurich
Dnipro
A good company is comprised of good employees. NMS-AU encourages our workforce regardless of rank or tenure to give constructive ideas for operations improvement, workplace morale and business development.
